New Zealand Contact Center Applications Market, 2015

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The New Zealand contact center applications market size is estimated to grow from $14.0 million in 2015 to $14.6 million by 2022, at a Compound Annual Growth Rate (CAGR) of 0.6%. The research service covers the contact center applications market in New Zealand based on 6 application segments including Inbound Contact Routing (ICR), Interactive Voice Response (IVR), Outbound Dialer (OBD), Quality Monitoring (QM), Workforce Management (WFM) and analytics applications. The base year is 2015, forecasts are provided by application as well as by vertical segment and horizontal segment adoption for the years 2016 to 2022.Research Scope:• Market trends (market conditions, technology trends, pricing trends)• Country

Table of Contents

1. Executive Summary
Market Engineering Measurements
2. Market Definitions and Research Methodology
Market Overview
Research Methodology
Definitions
3. Forecasts and Trends
New Zealand Market—Market Engineering Measurements
New Zealand Market—Percent Revenue Breakdown by Application
New Zealand Market Overview—Key Trends
New Zealand Market—Revenue Forecast
New Zealand Market Highlights by Application
New Zealand Market Highlights by Horizontal and Vertical
4. Market Share and Competitive Analysis
New Zealand Market—Vendor Market Share
New Zealand Market—Vendor Market Share by Application
New Zealand Market—Competitive Highlights
Legal Disclaimer
5. Appendix
Market Engineering Methodology
Other Participants in New Zealand
Partial List of Companies Interviewed


List of Figures & Charts

1. Total Contact Center Applications Market: Vertical Segmentation, New Zealand, 2015
2. Total Contact Center Applications Market: Horizontal Segmentation, New Zealand, 2015
3. Contact Center Applications Market: Market Engineering Measurements, New Zealand, 2015
4. Contact Center Applications Market: Adoption Trends, New Zealand, 2015
5. Contact Center Applications Market: Vendor Performance, New Zealand, 2015
6. Contact Center Applications Market: Key Strategies and Tactics, New Zealand, 2014 and 2015


1. Contact Center Applications Market: Market Engineering Measurements, New Zealand, 2015
2. Contact Center Applications Market: Research Methodology, New Zealand, 2015
3. Contact Center Applications Market: Application Segmentation, New Zealand, 2015
4. Contact Center Applications Market: Percent Revenue Breakdown by Application, New Zealand, 2015
5. Contact Center Applications Market: Revenue Forecast, New Zealand, 2014–2022
6. Contact Center Applications Market: Adoption Trends by Application, New Zealand, 2015 and 2022
7. Contact Center Applications Market: Adoption Trends by Vertical, New Zealand, 2015, 2019, and 2022
8. Contact Center Applications Market: Adoption Trends by Horizontal, New Zealand, 2015, 2019, and 2022
9. Contact Center Applications Market: Market Share Analysis, New Zealand, 2015
10. Contact Center Applications Market: Market Share Analysis of ICR Systems, New Zealand2015
11. Contact Center Applications Market: Market Share Analysis of IVR Systems, New Zealand, 2015
12. Contact Center Applications Market: Market Share Analysis of OBD Systems, New Zealand, 2015
13. Contact Center Applications Market: Market Share Analysis of QM Systems, New Zealand, 2015
14. Contact Center Applications Market: Market Share Analysis of WFM Systems, New Zealand, 2015
15. Contact Center Applications Market: Market Share Analysis of Analytics Systems, New Zealand, 2015



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