North America Hosted Contact Center Market
North America Hosted Contact Center Market
Exceeding On-premises Product Sales for the First Time
RELEASE DATE
26-Sep-2013
26-Sep-2013
REGION
North America
North America
Research Code: NCF2-01-00-00-00
SKU: IT00704-NA-MR_01938
$4,950.00
In stock
SKU
IT00704-NA-MR_01938
Description
This market analysis research provides market sizing and forecasts for hosted contact center services. This includes public cloud services as well as dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study also provides service provider market shares for each of these segments and the total market.
Table of Contents
Analysis of North America Hosted Contact Center Market
- Overview
Related Research
Popular Topics
This market analysis research provides market sizing and forecasts for hosted contact center services. This includes public cloud services as well as dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study also provides service provider market shares for each of these segments and the total market.
No Index | Yes |
---|---|
Podcast | No |
Author | Ashwin Iyer |
Industries | Information Technology |
WIP Number | NCF2-01-00-00-00 |
Is Prebook | No |