North America Hosted Contact Center Market

Exceeding On-premises Product Sales for the First Time


This market analysis research provides market sizing and forecasts for hosted contact center services. This includes public cloud services as well as dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study also provides service provider market shares for each of these segments and the total market.

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This market analysis research provides market sizing and forecasts for hosted contact center services. This includes public cloud services as well as dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study also provides service provider market shares for each of these segments and the total market.

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Regular Price: USD 4,950

Special Price USD 4,208

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North America Hosted Contact Center Market, Hosted Contact Center Market AnalysisAnalysis of North America Hosted Contact Center MarketOverview




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