North American Conferencing Services Market, Forecast to 2023

Increased Demand for Visual Collaboration and Improved Economy Drive the Overall Conferencing Services Market

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The North American conferencing and collaboration services market earned revenues of $5.0 billion in 2016, growing at 4.9% from 2015. Audio conferencing accounted for 48% of the market, cloud-based Web and video conferencing 44.3%, and managed video conferencing services 7.7%, by revenue share. These proportions are expected to significantly change by 2023, with cloud-based Web and video conferencing services representing 67% of the total conferencing services revenue. Revenues from audio conferencing services continued to decline, earning $2.4 billion in 2016, which represented a 3.9% drop. Increased VoIP usage, the move toward all-in-one communications and collaboration solutions, PSTN bypass, and the general

Table of Contents

1. Market Definitions
Market Segments
Audio Conferencing Services
Cloud Web & Video Conferencing Services
Managed Video Conferencing Services
Revenue Recognition
2. Drivers and Restraints
Market Drivers
Market Restraints
3. Forecast by Service Segment
4. Forecast by Region
USA
Canada
5. Market Shares—Audio Conferencing Services
6. Market Shares—Cloud Web & Video Conferencing Services
7. Market Shares—Managed Video Conferencing Services
8. Market Shares—Total Conferencing Services Market
9. Summary and Takeaways
10. Legal Disclaimer


List of Figures & Charts

1. Total Conferencing Services Market: Market Drivers and Restraints, North America 2017–2023
2. Total Conferencing Services Market: Revenue Forecast by Service Segment, North America, 2014–2023
3. Total Conferencing Services Market: Unit Forecast by Service Segment, North America, 2014–2023
4. Conferencing Services Market: Revenue Forecast by Service Segment, USA, 2014–2023
5. Conferencing Services Market: Revenue Forecast by Service Segment, Canada 2014–2023
6. Audio Conferencing Services Market: Market Share by Revenue, North America, 2015 and 2016
7. Cloud Web & Video Conferencing Services Market: Market Share by Revenue, North America, 2015 and 2016
8. Managed Video Conferencing Services Market: Market Share by Revenue, North America, 2015 and 2016
9. Total Conferencing Services Market: Market Share by Revenue, North America, 2015 and 2016



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