North American Contact Center Outsourcing Market

North American Contact Center Outsourcing Market

Multichannel and Technology-enabled Solutions to Drive Growth

RELEASE DATE
11-Dec-2013
REGION
North America
Deliverable Type
Market Research
Research Code: NB6B-01-00-00-00
SKU: IT00679-NA-MR_01870
AvailableYesPDF Download
$4,950.00
In stock
SKU
IT00679-NA-MR_01870
$4,950.00
DownloadLink
ENQUIRE NOW

Description

This market analysis provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents revenues derived from clients based in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated and technology-based solutions. This market analysis research is provided in Excel format. The study provides breakdown and forecasts by fulfillment platform, industry vertical, service function, and fulfillment region. The study also provides market shares for the leading outsourcers in the market.

Table of Contents

This market analysis provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents revenues derived from clients based in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated and technology-based solutions. This market analysis research is provided in Excel format. The study provides breakdown and forecasts by fulfillment platform, industry vertical, service function, and fulfillment region. The study also provides market shares for the leading outsourcers in the market.
More Information
Deliverable Type Market Research
No Index No
Podcast No
Author Michael DeSalles
Industries Information Technology
WIP Number NB6B-01-00-00-00
Is Prebook No