North American CTI Software Markets

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Regular Price: USD 2,450

Special Price USD 1,715

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This research service covers the North American Computer Telephony Integration (CTI) software market in great detail. A forecast is provided from 2005 through 2010, and market share is provided for each of the major vendors in the market. Profiles are provided for major CTI software vendors. The report also covers the major trends in the market and predicts the impact of the migration to IP telephony on revenues in the CTI space.

Table of Contents

North American CTI Software Markets, Market OverviewOverview and DefinitionsSummary of Major FindingsMarket Engineering MeasurementsMarket TrendsImpact of IP on CTI MarketMultmedia IntegrationChallengesDriversRestraintsNorth American CTI Software Markets, ForecastsMarket AnalysisForecastMarket ShareNorth American CTI Software Markets, Strategies and AwardsAwardsMarket LeadershipCompetitive Strategy Leadership AwardStrengths; Weaknesses; Opportunities and ThreatsSWOT Analysis of Leading Vendors




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