North American Enterprise Messaging Markets

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This strategic analysis is part of Frost & Sullivan’s continued coverage of the enterprise messaging marketplace. Within this analysis, Frost & Sullivan has identified market challenges, market drivers, market restraints, key market trends, the unified messaging competitive landscape, and provided shipment and revenue forecasts, and strategic recommendations for vendors within the North American Unified Messaging (UM) market. The study also analyzes the total messaging market which consists of voicemail and unified messaging. It provides current and forecasted revenues, and market share information for the total messaging market.

Table of Contents

North American Enterprise Messaging Markets, North American Enterprise Messaging MarketsIntroduction and DefinitionsScope of StudyResearch MethodologyProduct DefinitionState of the Messaging MarketAdoptionPricingMarket CharacteristicsMarket ChallengesKey Market TrendsMarket AnalysisMarket DriversMarket RestraintsMarket Engineering MetricsRevenue ForecastsCompetitive AnalysisCompetitive StructureTotal Messaging Market Share AnalysisMessaging Vendor ProfilesStrategic RecommendationsSuccess Factors and Timeframe of ImpactStrategic Recommendations for VendorsFrost and Sullivan AwardsFrost & Sullivan Award for Distribution StrategyFrost & Sullivan Award for Market LeadershipFrost & Sullivan Entrepreneurial Company AwardFrost & Sullivan Award for Business Development StrategyFrost & Sullivan Award for Product Innovation




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