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North American Hosted IP Telephony and UCC Services Market
North American Hosted IP Telephony and UCC Services Market
Customer Trends and Technology Advancements Drive Market Growth and Transformation
RELEASE DATE
23-Jul-2013
23-Jul-2013
REGION
North America
North America
Research Code: NC41-01-00-00-00
SKU: TE00364-NA-MR_01898
$4,950.00
Special Price $3,712.50 save 25 %
In stock
SKU
TE00364-NA-MR_01898
Description
The North American hosted IP telephony and unified communications and collaboration (UCC) services market offers an exciting growth opportunity for service providers and presents both a threat and an opportunity for premises-based UCC vendors and their partners. This study provides an in-depth analysis of industry trends, market drivers and restraints, and competitor business models. It also provides market forecasts in terms of installed users and recurring service provider revenue, as well as market share analysis. Finally, the study provides recommendations to both end users and service providers. This market analysis is intended to help market participants identify growth opportunities and develop sustainable business strategies.
Table of Contents
Executive Summary
Executive Summary (continued)
Executive Summary—Market Engineering Measurements
Executive Summary—Market Engineering Measurements (continued)
Executive Summary—CEO’s Perspective
Market Overview—Definitions
Market Overview—Definitions (continued)
Market Overview—Definitions (continued)
Market Overview—Definitions (continued)
Market Overview—Definitions (continued)
Market Overview—Definitions (continued)
Market Overview—Definitions (continued)
Market Overview—Key Questions This Study Will Answer
Market Overview—Market Readiness
Market Overview—Hosted IP Telephony and UCC Services Ecosystem
Market Overview—Segmentation by Country
Market Overview—Segmentation by Customer Size
Market Overview—Segmentation by Type of Access
Market Overview—Distribution Channels
Market Overview—Distribution Channel Discussion
Drivers and Restraints
Drivers/Benefits Impacting Use of Hosted Services
Drivers/Benefits Impacting Use of Hosted Services (continued)
Restraints to Hosted Services Adoption
Reasons for Positive Perceptions of Cloud Communications
Reasons for Negative Perceptions of Cloud Communications
Forecast Assumptions
Total Hosted IP Telephony and UCC Services Market—Installed Base and Revenue Forecast
Installed Base and Revenue Forecast Discussion
Hosted IP Telephony and UCC Services Market—Pricing Trends and Forecast
Pricing Trends and Forecast Discussion
Pricing Trends and Forecast Discussion (continued)
Total Hosted IP Telephony and UCC Services Market—Demand Analysis
Hosted Versus Managed Services: By Industry
Hosted Versus Managed Services: By Company Size
Types of UCC Tools Used with Hosted and Managed Services
Hosted Services Usage Changes—Past Behavior versus Future Intentions
Future Intentions Toward Hosted and Managed Services among Non-users
Percent of Budget Allocated to Communications and Collaboration
Enterprise Communications Solutions in the Cloud
Industry Comparison of Enterprise Communications Solutions in the Cloud
Prioritized IT/Communications to Move to the Cloud
Industry Comparison of Short-term Plans for Moving Communications/IT Solutions to the Cloud
Overall Perceptions of Cloud Communications
Impact of Cloud Use on Overall Perceptions of Cloud Communications
Demand Analysis Discussion
Competitive Analysis—Market Share
Competitive Analysis—Market Share (continued)
Competitive Environment
Competitive Environment (continued)
Top Competitors
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Top Competitors (continued)
Competitive Factors and Assessment
Competitive Factors and Assessment (continued)
Market Overview—Impact of Mega Trends on the Hosted IP Telephony and UCC Services Market
Market Overview—Impact of Mega Trends on the Hosted IP Telephony and UCC Services Market (continued)
Market Overview—Impact of Mega Trends on the Hosted IP Telephony and UCC Services Market (continued)
Mega Trend Impact on Hosted IP Telephony and UCC Services Market
The Last Word—Predictions
The Last Word—Recommendations to End Users
The Last Word—Recommendations to Service Providers
Legal Disclaimer
Market Engineering Methodology
Market Engineering Measurements
Market Engineering Measurements (continued)
Market Engineering Measurements (continued)
Partial List of Companies Interviewed
Learn More—Next Steps
Table of Acronyms Used
Partial List of Other Service Providers
Additional Sources of Information on Hosted IP Telephony and UCC Services
Learn More—Next Steps
Popular Topics
The North American hosted IP telephony and unified communications and collaboration (UCC) services market offers an exciting growth opportunity for service providers and presents both a threat and an opportunity for premises-based UCC vendors and their partners. This study provides an in-depth analysis of industry trends, market drivers and restraints, and competitor business models. It also provides market forecasts in terms of installed users and recurring service provider revenue, as well as market share analysis. Finally, the study provides recommendations to both end users and service providers. This market analysis is intended to help market participants identify growth opportunities and develop sustainable business strategies.
| No Index | Yes |
|---|---|
| Podcast | No |
| Author | Elka Popova |
| Industries | Telecom |
| WIP Number | NC41-01-00-00-00 |
| Is Prebook | No |