North American Hosted IVR Services Markets

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Hosted IVR services offer organizations an attractive and cost-effective alternative to on-premises based IVR solutions. This Research study examines market trends, drivers, and restraints to adoption of hosted IVR services. Market size and shares based on deployment size and provider categories are presented. Provider offerings and strategies are analyzed in a competitive framework and considerations for market penetration and growth are proposed.

Table of Contents

North American Hosted IVR Services Markets, North American Hosted IVR Services MarketSummary of Major FindingsIntroductionScope and MethodologyProduct DefinitionsBenefits of Hosted SolutionsMarket TrendsMarket Engineering MeasurementsMarket ChallengesMarket DriversMarket RestraintsMarket AnalysisRevenue ForecastsPricing AnalysisRevenue Breakdown by Size of DeploymentRevenue Breakdown by Type of ProviderSpeech Adoption AnalysisCompetitive DynamicsVendor ProfilesStrategic ConsiderationsStrategic Growth Recommendations for Vendors




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