North American Video Conferencing Hosted and Managed Services Market

North American Video Conferencing Hosted and Managed Services Market

Growing Amidst a Long-term Transition and Economic Turbulence

RELEASE DATE
01-Mar-2013
REGION
North America
Research Code: NB8F-01-00-00-00
SKU: TE00351-NA-MR_01873

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Description

The video conferencing services market remains a robust growth opportunity despite the recent turbulence in the video conferencing equipment market, as the latter transitions from legacy CPE big-iron video bridges towards “MCU-less” software-based solutions. Enterprises are increasingly turning to CSPs as trusted advisors that can help reduce video complexity and de-risk their video implementations. This research delivers an in-depth view of the North American hosted and managed video conferencing services market in the U.S. and Canada, including analysis of market drivers, restraints, forecasts and market trends. Market participants can rely on this research to develop sustainable growth strategies and enhance their competitive standing.

Table of Contents

Executive Summary

Executive Summary (continued)

Executive Summary—Market Engineering Measurements

Executive Summary—Market Engineering Measurements (continued)

Executive Summary—CEO’s Perspective

Market Overview—Definitions

Market Overview—Definitions (continued)

Market Overview—Definitions (continued)

Market Overview—Definitions (continued)

Market Overview—Video Conferencing Service Offerings

Geographic Scope—North America (Canada and United States)

Market Overview—Key Questions This Study Will Answer

Video Conferencing Critical Success Factors / Enterprise CIO Wish List

Forecast Assumptions—Video Conferencing Hosted and Managed Services Market

Forecast Assumptions—Video Conferencing Hosted and Managed Services Market (continued)

Other Forecast Assumptions (Exogenous Variables)

Economy Uncertain, Budgets Cautiously Optimistic

Video Conferencing Hosted and Managed Services MarketRevenue Forecast

Managed Video Conferencing Services Revenue Forecast

Managed Video Conferencing Services Revenue Forecast Discussion

Hosted Video Conferencing Services Revenue Forecast

Hosted Video Conferencing Services Revenue Forecast Discussion

Pricing Trends for Various Managed and Hosted Video Conferencing Services

Pricing Trends for Various Managed and Hosted Video Conferencing Services (continued)

Pricing Trends—Managed Video Conferencing Services

Pricing Trends—Hosted Video Conferencing Services

Video Conferencing Hosted and Managed Services Market—Percent Revenue Forecast by Segment

Video Conferencing Hosted and Managed Services Market—Percent Revenue Forecast by Country

Video Conferencing Hosted and Managed Services Market—Revenue Forecast by Country Discussion

Competitive Analysis—Market Shares

Market Share Analysis—North America

Competitive Analysis—Managed Services Market Shares

Competitive Analysis—Hosted Services Market Shares

Competitive Analysis—Canadian Market Shares

Market Share Analysis—Canada

Competitive Environment

Competitive Factors and Assessment

Growth Excellence Matrix: Benchmark, Focus, Grow

Growth Excellence Matrix Explained

High Definition Video Becoming Increasingly Pervasive

Inter-Company Calling Rates Expected to Rise

IP MPLS Paves the Way Forward…

SMB Demand Will Grow Over the Forecast Period

SMB Market Potential Remains Strong in the United States

Demand for UCC Tools Is Increasing

Demand for UCC Tools Is Increasing (continued)

CSPs Will Need to Support a Wide Variety of Endpoints

BYOD Means Video Conferencing Reach Is Sine-Qua-Non

Conferencing Not Yet at the Top of Cloud Migration List

Video Conferencing Ranks Low in CXO Daily Personal Use of UCC Tools

Room for Video Conferencing Usage Rates to Go Up

Co-located Facility/Data Center Approach Gaining Favor

The Advent of Video Exchanges

Service Provider Video Exchange Architecture

OVCC Progress: Wave 1 Compliant Service Ability

Globalization—The Future of the Firm

Increased Collaboration Seen as a Key Productivity Driver

Current State of UCC Market

Top Communication Trends

Video Conferencing: Not a Point Solution, but Part of the UCC Stack

The Last Word—Predictions

The Last Word—Recommendations for CSPs

The Last Word—Recommendations for Enterprises

Legal Disclaimer

Market Engineering Methodology

Market Engineering Measurements

Market Engineering Measurements (continued)

Additional Sources of Information on Video Conferencing

Partial List of Companies Interviewed

Learn More—Next Steps

Related Research
The video conferencing services market remains a robust growth opportunity despite the recent turbulence in the video conferencing equipment market, as the latter transitions from legacy CPE big-iron video bridges towards MCU-less software-based solutions. Enterprises are increasingly turning to CSPs as trusted advisors that can help reduce video complexity and de-risk their video implementations. This research delivers an in-depth view of the North American hosted and managed video conferencing services market in the U.S. and Canada, including analysis of market drivers, restraints, forecasts and market trends. Market participants can rely on this research to develop sustainable growth strategies and enhance their competitive standing.
More Information
No Index Yes
Podcast No
Author Ronald Gruia
Industries Telecom
WIP Number NB8F-01-00-00-00
Is Prebook No