North American Voice Tracker: Second Quarter 2012

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Indications are that this erosion will continue as consumers find less expensive alternatives or switch to mobile wireless. Yet, Frost & Sullivan projections show that the market is approaching a natural floor for such erosion, driven largely by consumers’ appreciation of land line voice service quality and fault tolerance.

Table of Contents

North American Voice Tracker: Second Quarter 2012CCS 6-18North American Voice Market

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