OSS/BSS 2004 Trends & Market Outlook: Consolidated Report

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Table of Contents

OSS/BSS 2004 Trends & Market Outlook: Consolidated ReportOSS Competitive Strategies 4-17IntroductionService Provider Business Strategy and Operations SupportService Provider Business Strategy and Operations SupportA Model for Addressing Business Change and the Need for Operations SupportBusiness Drivers Influencing Service Provider Spending on OSS/BSS ImprovementService Provider Sourcing Options for Addressing Automated Solution NeedsService Provider Sourcing Options for Addressing Automated Solution NeedsShifting Solution Needs Between In-House Software Development and COTSChanging Business Models from Software License to OutsourcingSystems Integration Challenges and ApproachesSystems Integration Challenges and ApproachesOSS/BSS Systems as Integrated Business SolutionsPre-Integrated OSS and BSS SolutionsTM Forum's NGOSS Initiative: Guidelines for Systems IntegrationUtilizing the OSS/J Initiative to Address OSS/BSS Integration ChallengesSystems Integration: Flexibility is the Key to Long-Term SuccessService Provider Priorities for Operations ImprovementService Provider Priorities for Operations ImprovementOSS/BSS Functional Priorities for Business Process Support Future Focus: Customer Service Assurance Creating an Efficient OSS/BSS InfrastructureFactors Affecting OSS/BSS Market ConsolidationFactors Affecting OSS/BSS Market ConsolidationEnhanced Product and Solution Capabilities Improved Market PositioningGaining Financial SynergiesA Caution About Software Vendor ConsolidationStratecast Predictions for OSS/BSS Consolidation In 2004Stratecast Predictions for OSS/BSS Consolidation In 2004Stratecast Forecast of Acquiring OSS/BSS SuppliersStratecast Forecast Of Potential OSS/BSS Companies To Be AcquiredConsolidation of the OSS/BSS IndustryAbout Stratecast Partners




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