Description

Do CSPs have a chance in the global platform enterprise marketplace, with its expanding base of new business needs? This report provides a viewpoint concerning the changing customer and partner requirements that all CSPs now face, with an emphasis on the virtual services landscape. The report defines how CSPs can engage successfully, with differentiating customer value and in a way that enables partners to work closely with them, to bring a new generation of customer services to light. However, managing partnerships and enabling partners with the means to create and sell virtualized service offerings, at a wholesale and retail level, takes a different type of operations and monetization strategy than what CSPs have engaged with in the past. The report explains this business challenge, and shows how one ecosystem enablement platform supplier—BearingPoint, with its Infonova R6 platform—has already placed a few organizations on the partner ecosystem and enterprise enablement roadmap. Presently, BearingPoint is also helping other organizations to realize that even without owning network infrastructure, a company, in any industry, can successfully become a global Digital Services Provider (DSP).