Explore more Categories
Artificial Intelligence involves the science and engineering of developing intelligent machines
The manufacturing world is at a cusp of a new revolution that will redefine conventional business models
IoT will have a major impact on businesses and consumers in the future
The world is creating 2.5 exabytes of data daily
Our research seeks to connect-the-dots across multiple trends
Personal Robots are Set to Be a $19 Billion Market
Strategic Analysis of BREXIT and its Implications to Industries, Economies and Societies
Time for a Digital Revolution in the Women’s Health Market
iFrost is a digital platform for interactive and dynamic reporting of data.
The TOEs are a great source of information which gives corporates critical information on companies to action for their strategic investments either as an open source platform or to collaborate and to develop successful products
save 25 %
* Required Fields
Pay by invoice
Organizations continue to invest in tools to improve customer satisfaction and operational performance within the contact center. They seek a holistic view of the true performance of the contact center through measurement of specific KPI's (key performance indicators) that principle determinants of efficiency and effectiveness. Hence, the market has flourished with offerings from several segments that seek to use data gathered with ACD and CTI systems as well as workforce management applications. This Insight will help uncover some of the key features and functions embedded in performance management systems and how vendors have packaged their systems to more effectively serve today's contact center.
Cloud, Digital, and Omnichannel Drive Contact Center Solutions Market Growth in Latin America and the Caribbean
High Competitive Intensity Observed in Thailand Data Center Colocation Services Market
TOP 50 EMERGING TECHNOLOGIES: 2021 EDITION - Interactive Deliverable Access
GROWTH OPPORTUNITIES IN AI- AND CLOUD-BASED SECURITY
Post-Pandemic Digital Transformation Creates Opportunities in Data Use and Management
High Competitive Intensity Driving Malaysia’s Data Center Colocation Services Market
GROWTH OPPORTUNITIES IN AI, CONVERSATIONAL INTELLIGENCE, AND COMPUTER VISION
Global Email Security Market, Forecast to 2025
GROWTH OPPORTUNITIES IN AI, ML, AND COMPUTER VISION
agricultural drones market
mobile biometrics market
residential energy storage market
virtual reality market
fleet management market
cardiovascular devices market
smart home market
Don't have an account? Create One!
Enter your Email Address here to receive a link to change password.
If you are an existing frost.com user, please register using the same email for seamless access
Already have an account? Login!
Use your Linkedin account to login or register within our store.You're just one click away.