Policy 'Engagement' Increases Service Uptake and Improves Customer Satisfaction


USD 2,450.00

* Required Fields

USD 2,450.00


Be the first to review this product

This week’s SPIE looks at the evolution of network control, from technology optimization (Policy 1.0) to a customer-centric focus using policy and advanced analytics with real-time rating & charging (Policy 2.0). In the name of creating a better customer experience, the report explains how Policy 2.0 services, when provided to the customer at the right time and with the right set of options, increases the likelihood of offer uptake, resulting in improved customer satisfaction and increased CSP revenue.

Table of Contents

Policy "Engagement" Increases Service Uptake and Improves Customer SatisfactionSPIE 2013 #20 - May 24/2013IntroductionThe Network Traffic Data Explosion ContinuesPolicy 2.0 Means Focus on Customer Services, Not Just the NetworkCustomer-Engaged Policy Use Case ExamplesStratecast - The Last WordAbout Stratecast




Related Research

Release Date : 14-Mar-18

Region : North America

Release Date : 14-Mar-18

Region : North America

Release Date : 13-Mar-18

Region : North America

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.