Professional Services in the Web Events Market

Strong Growth in Web Events Creates Opportunities for Professional Services Attachment

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The web event services market is growing at a fast pace. There has been a strong move in the web casting segment to self-service events. Leading vendors are reporting that more than 20 to 25 percent of all events are now self-service; up from none two years prior. Self-service is leading to greater usage and the frequency of web events thereby increasing the absolute revenue opportunity for attached services.

Table of Contents

Professional Services in the Web Events MarketExecutive SummaryExecutive Summary Market OverviewMarket DefinitionsMarket Definitions (continued)Research Scope and MethodologyMeetings vs. Web Events—Understanding the DifferencesMajor Findings Major Findings (continued)Key Market MetricsWeb Events Professional Services—Revenue Forecast Revenue Contribution of Professional Services in the Total Web Events MarketRevenue Contribution of Professional Services in the Webcasting MarketRevenue Contribution of Professional Services in the Webinar MarketMarket TrendsMarket TrendsMarket Trends (continued)Market Trends (continued)Pricing AnalysisManaged Audio Webcast Pricing Managed Video Webcast PricingSelf-service Webcast Pricing Webcast Assist Services PricingVirtual Events PricingCompetitive Overview and Competitor ProfilesCompetitive OverviewCompetitor Profile—CiscoCompetitor Profile—InterCallCompetitor Profile—INXPO Competitor Profile—George P. JohnsonCompetitor Profile—ON24 Competitor Profile—QumuCompetitor Profile—TalkPoint (A PGi company)Competitor Profile—6ConnexRecommendationsIndustry Best Practices Industry Best Practices (continued)Industry Best Practices (continued)Strategic Recommendations for VendorsStrategic Recommendations for Vendors (continued)Legal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition: Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




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