Public Safety ICT in the North American Smart City

A $10-billion Opportunity in 2016–2020

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AAs part of the transition to Smart Cities, municipal leaders have embraced technological solutions for public safety priorities in the field of law enforcement, emergency response, and courts and corrections. Many of these departments in the United States and Canada use outdated systems and protocols that are cumbersome and inefficient. ICT providers can help increase interoperability between agencies and improve public safety outcomes with connected systems that integrate disparate data sources and streamline service delivery. This study evaluates the size of the ICT public safety market and forecasts its annual growth potential until 2020.

Table of Contents

1. Executive Summary
Market Engineering Measurements
2. Overview of Findings
Key Findings—North America
Key Findings—Top 100 Cities
Key Findings—Top 100 Cities Revenue
Key Findings—Top 100 Cities Growth Rate
CEO’s Perspective
3. Market Overview
Public Safety Segment Overview
Public Safety Domain Market Definitions
Definition of Terms
Methodology
4. Drivers and Restraints—Public Safety Market
Key Market Drivers, North America, 2016–2020
interoperability among agencies
urbanizing population
disaster preparedness
Key Market Restraints, North America, 2016–2020
policy implementation
Legacy systems
Austerity/budget
5. Forecasts and Trends—Public Safety Market
ICT System Expenditure Forecast
6. Law Enforcement Market Analysis
Key Market Drivers, North America, 2016–2020
Interoperability among agencies
Urbanizing population
Disaster preparedness
Key Market Restraints, North America, 2016–2020
Policy implementation
Legacy systems
Civil rights
ICT System Expenditure Forecast
7. Fire and Emergency Response Market Analysis
Key Market Drivers, North America, 2016–2020
Interoperability among agencies
Disaster preparedness
Urbanizing population
Key Market Restraints, North America, 2016–2020
Policy implementation
Legacy systems
Civil rights
ICT System Expenditure Forecast
8. Courts and Corrections Market Analysis
Key Market Drivers, North America, 2016–2020
Interoperability among agencies
Case management systems
Justice system
Key Market Restraints, North America, 2016–2020
Policy implementation
Legacy systems
Civil rights
ICT System Expenditure Forecast
9. Tier I Cities Analysis
Tier I Municipal Public Safety Spending
Tier I Cities
Market Drivers
Market Restraints
ICT System Expenditure Forecast
10. Tier I Cities—Law Enforcement Market
Market Drivers
Market Restraints
ICT System Expenditure Forecast
11. Tier I Cities—Fire and Emergency Response Market
Key Market Drivers, Tier I Cities, 2016–2020
Key Market Restraints, Tier I Cities, 2016–2020
ICT System Expenditure Forecast
12. Tier I Cities—Courts and Corrections Market
Key Market Drivers, Tier I Cities, 2016–2020
Key Market Restraints, Tier I Cities, 2016–2020
ICT System Expenditure Forecast
13. Tier II Cities Analysis
Tier II Municipal Public Safety Spending
Sample of Tier II Cities
Key Market Drivers, Tier II Cities, 2016–2020
Key Market Restraints, Tier II Cities, 2016–2020
ICT System Expenditure Forecast
14. Tier II Cities—Law Enforcement Market
Key Market Drivers, Tier II Cities, 2016–2020
Key Market Restraints, Tier II Cities, 2016–2020
ICT System Expenditure Forecast
15. Tier II Cities—Fire and Emergency Response Market
Key Market Drivers, Tier II Cities, 2016–2020
Key Market Restraints, Tier II Cities, 2016–2020
ICT System Expenditure Forecast
16. Tier II Cities—Courts and Corrections Market
Key Market Drivers, Tier II Cities, 2016–2020
Key Market Restraints, Tier II Cities, 2016–2020
ICT System Expenditure Forecast
17. Tier III Cities Analysis
Tier III Municipal Public Safety Spending
Sample of Tier III Cities
Key Market Drivers, Tier III Cities, 2016–2020
Key Market Restraints, Tier III Cities, 2016–2020
ICT System Expenditure Forecast
18. Tier III Cities—Law Enforcement Market
Key Market Drivers, Tier III Cities, 2016–2020
Key Market Restraints, Tier III Cities, 2016–2020
ICT System Expenditure Forecast
19. Tier III Cities—Fire and Emergency Response Market
Key Market Drivers, Tier III Cities, 2016–2020
Key Market Restraints, Tier III Cities, 2016–2020
ICT System Expenditure Forecast
20. Tier III Cities—Courts and Corrections Market
Key Market Drivers, Tier III Cities, 2016–2020
Key Market Restraints, Tier III Cities, 2016–2020
ICT System Expenditure Forecast
21. Market Audit
Overview
Dashboard Summary
22. Market Audit—IBM
IBM Intelligent Operations Center—Summary of Capabilities
IBM Intelligent Operating Center in a Public Safety Context
IBM i2 Integrated Law Enforcement Solution Architecture
IBM i2 Integrated Law Enforcement Solutions
IBM i2 Frontline Policing Solutions
IBM i2 Intelligence Analysis Solutions
IBM i2 Command and Operations Solutions
Emergency Management with IBM Intelligent Operations Center
Administration of Justice Solutions
23. Market Audit—CISCO
Cisco’s Internet of Everything
Cisco Public Safety Solution Overview
Connected Law Enforcement
Connected Corrections Services
Connected Courts
Connected Emergency Response
Connected Operations
Connected National Security
24. Market Audit—MICROSOFT
Microsoft CityNext
Microsoft CityNext in Public Safety Context
Surveillance Systems
Intelligence and Analysis
Neighborhood Management
Emergency Management
Court and Judicial Management
25. Market Audit—SAP
SAP Smart Public Safety
SAP Intelligence and Homeland Security Solutions
Investigation Management Solutions
Digital Policing
Emergency Management Solutions
Real-Time Situational Awareness
26. Market Audit—ORACLE
Oracle Smart City Platform
Oracle Smart Public Safety
Law Enforcement and Domestic Security
Courts
Corrections
27. Market Audit—HP
HP Public Safety Solutions
Master Solution Technology List
HP Law Enforcement Services
HP Autonomy Surveillance
HP Court and Corrections Services
28. Market Audit—Accenture
Accenture Border and Identity Management Solutions
Accenture Public Safety Solutions
29. Market Audit—NEC
NEC Public Safety Overview
Citizen Services and Immigration Control
Law Enforcement
Critical Infrastructure Management
Emergency and Disaster Management
30. Market Audit—Hitachi
Hitachi Visualization for Public Safety
Hitachi Visualization Platform
Hitachi Visualization Suite
31. Market Audit—HUAWEI
Huawei Public Safety Solutions
Solution Overview
Surveillance and Warning Systems
Information Security Management and Control System
Intelligent Video Surveillance Management Platform
Convergent Command Center
32. Market Audit—ERICSSON
Ericsson Public Safety Solution Overview
Emergency Response
Critical Infrastructure Protection
33. Market Audit—AGT international
AGT StreetSmart
34. The Last Word
35. Legal Disclaimer
36. Appendix
Market Engineering Methodology
Market Drivers Definitions (Law Enforcement & Emergency Response)
Market Drivers Definitions (Courts and Corrections)
Market Restraints Definitions (Law Enforcement, Emergency Response, & Courts and Corrections)
List of Cities
Market Engineering Measurements, North America, 2015

Infographic



List of Figures & Charts

1. Public Safety Market: Market Engineering Measurements, North America, 2015
2. Public Safety Market: Total ICT System Expenditures, North America, 2015
3. Public Safety Market: ICT System Expenditure Forecast, North America, 2015–2020
4. Public Safety Market: Investment in ICT by Vertical, North America, 2015–2020
5. Public Safety Market: Market Share of Top 100 Cities, North America, 2015
6. Public Safety Market: ICT System Expenditure Forecast by Tier, North America, 2015–2020
7. Public Safety Market: ICT System Expenditure Growth Forecast by Tier, North America, 2016–2020
8. Public Safety Market: Local Government Public Safety Spending, United States, 2012–2015
9. Public Safety Market: Local Government Public Safety Spending, North America, 2015
10. Public Safety Market: Local Governments ICT System Expenditures, North America, 2015
11. Public Safety Market: Expenditure Breakdown by Department, North America, 2015
12. Public Safety Market: ICT System Expenditure Forecast, North America, 2015–2020
13. Law Enforcement Market: ICT System Expenditure Forecast, North America, 2015–2020
14. Emergency Response Market: ICT System Expenditure Forecast, North America, 2015–2020
15. Courts and Corrections Market: ICT System Expenditure Forecast, North America, 2015–2020
16. Public Safety Market: Relative Share of ICT Expenditures, Tier I Cities, 2015
17. Public Safety Market: ICT System Expenditure Forecast, Tier I Cities, 2015–2020
18. Law Enforcement Market: ICT System Expenditure Forecast, Tier I Cities, 2015–2020
19. Fire and Emergency Response Market: ICT System Expenditure Forecast, Tier I Cities, 2015–2020
20. Courts and Corrections Market: ICT System Expenditure Forecast, Tier I Cities, 2015–2020
21. Public Safety Market: Relative Share of ICT Expenditures, Tier II Cities, 2015
22. Public Safety Market: ICT System Expenditure Forecast, Tier II Cities, 2015–2020
23. Law Enforcement Market: ICT System Expenditure Forecast, Tier II Cities, 2015–2020
24. Fire and Emergency Response Market: ICT System Expenditure Forecast, Tier II Cities, 2015–2020
25. Courts and Corrections Market: ICT System Expenditure Forecast, Tier II Cities, 2015–2020
26. Public Safety Market: Relative Share of ICT Expenditures, Tier III Cities, 2015
27. Law Enforcement Market: ICT System Expenditure Forecast, Tier III Cities, 2015–2020
28. Fire and Emergency Response Market: ICT System Expenditure Forecast, Tier III Cities, 2015–2020


1. Public Safety Segment Overview
2. Public Safety Market: Key Market Drivers, North America, 2016–2020
3. Public Safety Market: Key Market Restraints, North America, 2016–2020
4. Law Enforcement Market: Key Market Drivers, North America, 2016–2020
5. Law Enforcement Market: Key Market Restraints, North America, 2016–2020
6. Emergency Response Market: Key Market Drivers, North America, 2016–2020
7. Emergency Response Market: Key Market Restraints, North America, 2016–2020
8. Courts and Corrections Market: Key Market Drivers, North America, 2016–2020
9. Courts and Corrections Market: Key Market Restraints, North America, 2016–2020
10. Public Safety Market: Key Market Drivers, Tier I Cities, 2016–2020
11. Public Safety Market: Key Market Restraints, Tier I Cities, 2016–2020
12. Law Enforcement Market: Key Market Drivers, Tier I Cities, 2016–2020
13. Law Enforcement Market: Key Market Restraints, Tier I Cities, 2016–2020
14. Fire and Emergency Response Market: Key Market Drivers, Tier I Cities, 2016–2020
15. Fire and Emergency Response Market: Key Market Restraints, Tier I Cities, 2016–2020
16. Courts and Corrections Market: Key Market Drivers, Tier I Cities, 2016–2020
17. Courts and Corrections Market: Key Market Restraints, Tier I Cities, 2016–2020
18. Sample of Tier II Cities
19. Public Safety Market: Key Market Drivers, Tier II Cities, 2016–2020
20. Public Safety Market: Key Market Restraints, Tier II Cities, 2016–2020
21. Law Enforcement Market: Key Market Drivers, Tier II Cities, 2016–2020
22. Law Enforcement Market: Key Market Restraints, Tier II Cities, 2016–2020
23. Fire and Emergency Response Market: Key Market Drivers, Tier II Cities, 2016–2020
24. Fire and Emergency Response Market: Key Market Restraints, Tier II Cities, 2016–2020
25. Courts and Corrections Market: Key Market Drivers, Tier II Cities, 2016–2020
26. Courts and Corrections Market: Key Market Restraints, Tier II Cities, 2016–2020
27. Sample of Tier III Cities
28. Public Safety Market: Key Market Drivers, Tier III Cities, 2016–2020
29. Public Safety Market: Key Market Restraints, Tier III Cities, 2016–2020
30. Public Safety Market: ICT System Expenditure Forecast, Tier III Cities, 2015–2020
31. Law Enforcement Market: Key Market Drivers, Tier III Cities, 2016–2020
32. Law Enforcement Market: Key Market Restraints, Tier III Cities, 2016–2020
33. Fire and Emergency Response Market: Key Market Drivers, Tier III Cities, 2016–2020
34. Fire and Emergency Response Market: Key Market Restraints, Tier III Cities, 2016–2020
35. Courts and Corrections Market: Key Market Drivers, Tier III Cities, 2016–2020
36. IBM Intelligent Operations Center—Summary of Capabilities
37. IBM i2 Command and Operations Solutions
38. Cisco Public Safety Solution Overview
39. Microsoft CityNext in Public Safety Context



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