Pushing the Boundaries of Directory Services

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In this SPIE we review consumer directory expectations, as revealed in a recent Stratecast survey. In the context of these expectations, we then review the Verizon Visual 411 application, as a case study in how to do electronic directories correctly.

Table of Contents

Pushing the Boundaries of Directory ServicesSPIE 2012 #16 - April 27/2012IntroductionConsumer ExpectationsMobile Directory Services: Lack of Service IntegrationVerizon's Visual 411Stratecast - The Last WordAbout Stratecast




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