Raising the Bar on Customer Self-Service Portals: The Virtual Agent

USD 2,450.00

* Required Fields

USD 2,450.00


Be the first to review this product

In this SPIE, we assess the enterprise portal enhancements recently announced by two industry leaders, AT&T and Verizon, to facilitate navigation and enable users to easily find the information they need. In particular, we focus on new “virtual agent” tools introduced by both companies.

Table of Contents

Raising the Bar on Customer Self-Service Portals: The Virtual AgentSPIE 2010 #43 - November 19/2010IntroductionVerizon Enterprise Center: Easier Access to InformationAT&T Business Direct(R) Portfolio: Ask KateUsing Avatars in BusinessStratecast - The Last WordAbout Stratecast




Related Research

Release Date : 18-Apr-18

Region : North America

Release Date : 13-Apr-18

Region : North America

Release Date : 09-Apr-18

Region : North America

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.