Real-Time Convergent Charging is the Secret Sauce for a Positive Customer Experience

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This report looks into the categories of business drivers that are shaping the communications industry today. It will point out the strong correlation between customer buying behaviors and the solution strategies that keep them happy. It will also define some of the most significant convergent billing business requirements needed for long-term success. Lastly, the report will explain how convergent billing is the essential ingredient to this long-term business transformation, and show how one company—Orga Systems—is working to satisfy the need for convergent billing solutions.

Table of Contents

Real-Time Convergent Charging is the Secret Sauce for a Positive Customer ExperienceOSSCS 12-10Executive SummaryIntroductionThe Evolving Communications MarketplaceConvergent Real-Time Billing is Still Essential for Business SuccessOrga Systems Convergent BillingStratecast - The Last WordAbout Stratecast

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