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08 Feb 2016  |  Latin America

Latin American Big Data and Analytics Market, Forecast to 2020

Leveraging Quality, Not Quantity, will be Critical to Gaining Competitive Advantage and Spurring Growth Across Brazil, Colombia and Mexico

The research service presents an analysis of the current state of the Big Data and analytics market in Brazil, Colombia, and Mexico. The immeasurable amount of data (unstructured and structured) being generated every second globally from an increasing number of sources has changed the competitive environment and hence, the organizations’ way of t...

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08 Feb 2016  |  Latin America

Sports and Technology Convergence in Brazil

Technology Revolutionizing Business and Event Dynamics, 2016 Rio Olympics to Highlight Role of IT Investments in Promoting Sports Excellence

In this hot topic, Frost & Sullivan covers key trends occurring around the world in sports organizations that can be implemented in Brazil to improve its sports industry. Sports and technology create a winning combination for improving business, and the country has great potential to benefit from integrating technology into its sports industry. The...

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05 Feb 2016  |  North America

Customer Web Experiences Overview

Sharp, Mobile-Friendly Design, Content, Data Analysis and Testing will be Critical to Successful Web Experiences

Most customer relationships now begin on the web. Many of these engagements are for increasingly complex sales, service, and support opportunities and issues. Many of these interactions occur over customers’ mobile devices. Web experience personalization, bolstered by web site testing, increases sales, raises order values, and generates greater c...

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03 Feb 2016  |  North America

Refining Social Media Marketing Strategies, 2016

Innovation to be Fueled by Savvy Customers and Escalating Competition, Success to Stem from Personalization, Monetization, Responsiveness, and Channel Integration

Companies are turning to social media marketing in order to identify, segment, promote to, and engage customers and prospects. This includes integrating with other channels in order to obtain and share 360 degree customer views. In essence, social media marketing is virtualized word-of-mouth, and as such has the power to influence customer lifeti...

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22 Jan 2016  |  Africa

Opportunities for ICT Providers in Sub-Saharan Africa's Mega Cities

Smart City Development Introduces Significant Opportunities for ICT Providers

By 2025, more than 70% of Africa’s population is expected to be living in cities. A Mega City is defined as an urban area with a population of more than 8 million and a gross domestic product (GDP) of at least $250 billion. There are several emerging Mega Cities in sub-Saharan Africa (SSA), including Lagos, Kinshasa, Luanda, and Johannesburg. The...

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06 Apr 2016  |  Africa

South African Managed Services Market, 2016

Focus on Strategic Provider-Customer Partnerships, Transport and Logistics and Retail Industries Offer Highest Growth Potential

Managed Services, one of the largest ICT cost components for South African enterprises, is an area that is poised for healthy growth over the next five years. However, the South African market is facing increased levels of competition with both local and global participants vying for key contracts. The greatest chance of success in this highly com...

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11 Mar 2016  |  North America

Cloud-Enabling Enterprise Resource Planning (ERP) Overview

Cloud ERP System Providers to Leverage Demand for Agile, Feature-rich, OPEX Pricing Models

Cloud ERP has emerged as an agile, dynamic, flexible, cost effective, and swift-to-implement alternative to traditional legacy on-premise ERP software. Cloud ERP systems are still maturing, however, and as a result they have not been fully embraced by the market. But the signs clearly point to more cloud ERP development, adoption, and growth goin...

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09 Mar 2016  |  Asia Pacific

Singapore ICT Market, 2015

Cloud and Internet of Things (IOT) to Drive Fastest Growing ICT Market in Asia Pacific

Singapore's ICT market is quite mature and growth in most of the sectors has become stagnant. Internet of Things is one of the sectors which is still in the stage of infancy and has the potential to change the landscape of the overall Singapore ICT market. In the cloud and data center market, competition between local and global service providers i...

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17 Mar 2016  |  Asia Pacific

Singapore Data Center Services (DCS) Market, Forecast to 2021

Transformation Initiatives Push Demand for More DCS

Singapore is one of the most mature markets in the world when it comes to Data Centers (DCs). Singapore, as a country, is considered very secure and also has extremely well-connected infrastructure that provides a lot of boost to the DC industry. As most of the big data center participants have opened a data center in Singapore, it is considered to...

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24 Feb 2016  |  Global

Travel and Hospitality Customer Care Market, 2016

Cultural and Business Shifts Creating Enormous Opportunities and Equally Formidable Challenges, Social Media Storms to Forefront as New Channels Seek to Improve Customer Experience

The world of customer care is changing faster than most companies can keep up with, and that is both a challenge and an opportunity. Customers today expect companies to know a lot about themtheir preferences, needs, past behaviors, priorities, and expectations. But they also expect companies to act on that information to significantly improve the ...

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