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In this report, Stratecast takes a look at four storage solution providers who have introduced interesting and innovative technologies to the market. One is using software to solve hardware limitations in a new way. Two use different approaches to address the challenge of hybrid storage, finding ways to mask incompatibilities in storage formats, an...

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This report looks deeper into the omni-channel customer experience, and explains why the transition from CSP to digital service provider (DSP) involves enhancing systems, modifying workflows, and redefining work center responsibilities. The report identifies how support of the omni-channel mindset does not necessarily mean a total systems replaceme...

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When considering the need for identity and access management (IAM) solutions, security comes first to mind, as it should. However, when deciding when, how, and with whom to invest in any identity-based software solutions, and how to justify the investment to the accounting department, there is another compelling consideration; one that has been the...

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02 Feb 2018  |  North America

Microsoft: A Cybersecurity Company - Really?

Demand for cybersecurity solutions continues to grow, but actual solutions that lead to resilient risk reduction have been elusive. Consequently, Stratecast maintains that buyers of cybersecurity solutions will be casting a wider net on how they address cybersecurity risk and who they choose as trusted partners. In this insight Stratecast examines ...

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Many companies seeking to optimize cost in their support operations “offshored” their helpdesks over the past decade. Yet, the backlash over poor customer experiences, many rooted in language barriers, has caused many firms to bring their support operations back “onshore,” with native English speakers manning the phones. This still, however...

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In this paper, we look at the two dominant approaches available for businesses to virtualize branch network functions, and software-define the branch. As can be deduced from the partial list of questions stated above, there is no single answer for all enterprises. The choice will depend on the current state of the WAN infrastructure; the business s...

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Taking a practical approach to AI simplifies the decision to implement AI capabilities; but it also ensures that AI-enabled tools will deliver value upon implementation, rather than requiring a protracted period of training and customization. Sales engagement, in particular, will generate immediate returns on investment as tuned AI functionality co...

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This report is the second in a two-part series on NoSQL databases to provide a fuller view of the wide range of options available to those who (wisely) wish to deploy these technologies. The companion report in this two-report series deals with the issues surrounding NoSQL DBs versus existing relational DBs; competitive issues among NoSQL provider...

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This report discusses the primary benefits of NoSQL; barriers to adoption of NoSQL; the ready availability of NoSQL solutions, as exemplified by some of the top providers thereof; and competitive dynamics at work in the space. The report then makes specific recommendations for enterprises and vendors deploying NoSQL.

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The delivery process for IoT-based solutions is much more than connecting purpose-built devices to the internet. Yet, businesses and consumers focus on the outcomes from device-to-device interconnection, assuming that the appropriate levers of process automation combine adequately and affordably with the right type of connectivity. This report sum...

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