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This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...

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30 Mar 2012  |  Europe

EMEA Managed Security Service Providers (MSSP) Market

A quantitative approach to the MSSP in EMEA

This study will provide in-depth quantitative analysis of the main regional European markets, namely the United Kingdom, Germany, France, Spain, Switzerland, Scandinavia, Benelux and Eastern Europe. The analysis also covers Africa and Middle East (MEA) to the extent of the information available due to the markets nascent stage.

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This research service analyzes the Web application firewall (WAF) as a security technology, either hardware or software that sits before the Web server and analyzes layer 7 traffic (a whole session, not packets) to protect applications from attacks aimed at exploiting vulnerabilities found in the applications. The Web Application Firewall (WAF) mar...

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23 Nov 2011  |  Asia Pacific

Analysis of Asia Pacific Secure Content Management Market CY2010

SCM (e-mail and web) is likely to play an important role in facilitating business processes.

The APAC Secure Content Management (SCM) market regained its growth momentum in 2010, following a relatively sluggish 2009, as the market recorded a double-digit growth on a YoY basis. With e-mail security being a relatively mature segment in APAC, most of the growth was driven by rising demand for Web security solutions in the face of enterprises ...

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11 May 2012  |  Asia Pacific

Analysis of the Asia-Pacific Virtualization Security Market

Growing Awareness toward Virtualization Security Enhancing the Market

The Asia-Pacific virtualization security market witnessed a growing mindshare in 2011 as more enterprises recognized the importance of virtualization security. The years 2010 and 2011 saw an increase in education and desire to learn about virtualization security. Fast-growing virtualization, be it server virtualization or application virtualization...

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Growth is a key challenge in the retail systems industry. Key retail solutions vendors need sufficient insights on retailers plans, preferences and perceptions to guide the formulation of a competitive and comprehensive IT strategy that enables retail business strategy to meet objectives, both globally and regionally. This research service is prep...

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The aim of this study is to analyze the IT Professional Services Industry and its leading participants, especially the 25 largest vendors in terms of their revenues, margins, and areas of strength. This study talks in detail about the various services provided by the vendors, and how the vendors performance compares with the rest of the industry....

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06 Jun 2007  |  Asia Pacific

Asia Pacific Mobile Enterprise Market

This research segment provides an in-depth study of the influences of various industry players, the contributors, and drivers as well as restraints that make up the profile of the Mobile Enterprise market in Asia Pacific.

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17 Dec 2009  |  Asia Pacific

Asia Pacific Hosted Contact Center Market CY 2008

The research service covers the Hosted Contact Center Market in 14 countries across Asia Pacific. It includes insights on market trends, technology trends, pricing trends as well as market drivers and restraints and forecast trends. Adoption trends by application, vertical and horizontal are also covered.

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01 Apr 2004  |  Asia Pacific

Strategic Analysis of the Asia Pacific WLAN Market

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