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20 Jul 2016  |  Global

Hospitals of the Future – Creating an Era of Personalized Medicine (TechVision)

Evaluating the Role of Emerging Technologies and Underlying Business Models to Design Hospitals of the Future

The global industry for delivery of quality healthcare is undergoing a transformation from being provider-centric solution to being a more patient-centric solution that focus more on the outcomes and value of care delivered. This Research Service (RS) extensively evaluates a business case for technologies that can be leveraged to design hospitals ...

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27 Jul 2016  |  Global

Big Data, XaaS and IoT Transforming Manufacturing Automation (TechVision)

Disruptive Technologies Transforming Traditional Processes to Enable Smart Manufacturing Automation

With new technology advances that are fast evolving, the manufacturing sector is uncovering significant opportunities for improvement. Lean manufacturing, cost reductions, workforce demographics, and increasing importance given to innovation-centric business models are amongst the key factors and trends driving manufacturing providers to look at mo...

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01 Aug 2016  |  Global

Technology Trends in Immersive Computing (TechVision)

Insight into immersive technologies and applications that help transform experiences into digital reality

Virtual reality (VR) is an interactive three-dimensional (3D) environment that is computer generated. Immersion into VR is an individual’s perception of having a physical presence in the non-physical world or the virtual world. New technologies and applications are evolving in this space to make an effective contribution to proliferating sectors ...

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12 Nov 2019  |  Asia Pacific

End User Priorities in Digital Transformation, Asia-Pacific, 2019

Gain an Understanding of Top Corporate Objectives & Critical Success Factors

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Asia-Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Custom...

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17 Mar 2021  |  Global

Cloud Drives Digital Transformation in Manufacturing

Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

In response to the COVID-19 pandemic, manufacturers accelerated their digitalization strategies in 2020. The most successful firms leveraged a cloud foundation to boost productivity, enable collaboration among remote and frontline employees, and connect people, devices, and data via intelligent platforms. The Frost & Sullivan reveals the progress a...

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17 Mar 2021  |  Global

Cloud Drives Digital Transformation in Financial Services

Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

For financial institutions, the first months of 2020 were a test of operational agility. In response to COVID-19's chaos, including branch shutdowns, concerns about employee health and safety, and shifting government mandates, the financial firms best able to pivot were those that were already well into their cloud journeys. Such firms leveraged a ...

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17 Mar 2021  |  Global

Cloud Drives Digital Transformation in Retail

Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

In 2020, the retail industry faced tremendous challenges, as COVID-19 caused disruptions in product supply and demand; in the labor pool; and in consumer spending. To address the challenges, retailers accelerated their digitalization strategies. The retailers best positioned to emerge stronger from COVID-19 were those that leveraged a cloud foundat...

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07 May 2021  |  Asia Pacific

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

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11 May 2021  |  Latin America

Latin-America Cloud User Survey, 2020

Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic

Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...

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28 May 2021  |  Asia Pacific

Indonesian Telecommunications Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

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