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20 Jul 2016  |  Europe
Two years ago, when Interactive Intelligence announced PureCloud, I voiced concerns about how well the solution would be suited to European markets. Today, a number of my concerns have not been borne out, and Interactive Intelligence addressed others. The PureCloud product has evolved, and Interactive Intelligence has conceived a business model tha...
15 Jul 2016  |  Europe
The new connected and demanding consumer forces retailers to reinvent their businesses. This phenomenon falls squarely within Frost & Sullivan’s Mega Trends research programme that covers an array of transformative, global forces that define the future of the world we live in through their far reaching impact on businesses, societies, economies, ...
21 Jul 2016  |  Europe
Science fiction is close to becoming reality. As robots evolve beyond being clunky industrial machines, they are starting to find their way into our everyday lives. In June 2016, London Exponential Technologists organised an event focussed on robotics, with an emphasis on emotion and social interaction; the timing coincided with the first UK Roboti...
04 Aug 2016  |  Europe
Retail Convergence: Augmenting Physical Retail and Introducing the Human Factor and In-store Experience into Online Retail
One of the dominant themes in the definitions of the concept of digital transformation is the improvement of the customer experience through the application of digital technology. Therefore, retailers are experimenting with innovative solutions to improve their businesses and provide enhanced customer value.
21 Jul 2016  |  Europe
Global markets are still reeling from the results of the historic referendum on 23 June 2016 that are likely to result in the exit of the United Kingdom (UK) from the European Union (EU). The decision will create a ripple effect across industries, with a significant degree of uncertainty with regards to possible repercussions. For the cloud and dat...
10 Feb 2006  |  Europe
This study is a top level analysis of the power outage protection strategies of datacentres in Europe. Based on 70 short 'top of mind' interviews, Frost & Sullivan presents a strategic assessment of customers' chosen solutions for back-up power. We also look at the likely future implications of customers' opinions.
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30 Sep 2006  |  North America
This end-user survey shows current adoption statistics of technologies used in multi-channel contact centers. Investment plans in multi-channel contact technologies for the future are also indicated. The results are based on a web-based survey conducted by Frost & Sullivan.
29 Jul 2016  |  Europe
Favorable EU Regulations and Continued Government Support will Determine Progress in the UK Manufacturing Sector
This report assesses the current decline of the UK manufacturing sector and its growth potential in the coming years. The UK manufacturing market has drastically declined from being the largest contributor to the country's GDP. The study also analyzes the role of IIoT and its contribution towards reviving the manufacturing sector. The report presen...
15 Jul 2016  |  Africa
African Countries to Represent the Largest Vehicle-related Pollutants Markets Worldwide
This market insight covers fuel and emissions standards globally with an emphasis on the adoption in African countries. The study provides an overview of emissions standards as they have developed in developed markets and the requirements of these directives. The research looks to determine if policy directives are adhered to on the ground, i.e., w...
02 Aug 2016  |  Europe
Charting the Progress of Indian Defence Modernisation
According to SIPRI, India was the largest arms importer in the world during 2011–2015. The Indian government has revised the procurement policy after seeking responses from industry stakeholders. Frost & Sullivan has analysed the competitive landscape of defence in India, which consists of public sector undertakings (PSUs), foreign defense compan...