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01 Sep 2017 | North America
Digital Customer Centricity Depends on a Unified User Identity: Capping Installed Systems is the Surest Way to Deliver Digital Services
This report explains why transforming to a user-first business mindset is essential for CSPs to deliver an internet-like experience so essential in today’s digital services marketplace. The report looks at why a CSP’s customer management systems are grossly inadequate for meeting customer-centric business needs. It also shows how UXP Systems’...
USD 3,000.00
USD 2,250.00 save 25 %
This study focuses on the cable, IPTV, and satellite video market, consumers’ perceptions of this conventional video market, as well as over-the-top video. OTT video service providers are gaining traction in a market already dominated by cable, telco, and satellite; because OTT delivers services everywhere consumers go, at any time, and more im...
USD 3,500.00
USD 2,625.00 save 25 %
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