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Although process friction has been studied under the guise of different management theories, it has largely been ignored by business; resulting in no standardized means to quantify friction’s existence and impact. This paper addresses this deficiency. In doing so, casting friction as a measure of how things actually work, the efficacy of technolo...

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As Communications Service Providers (CSPs) open their networks to ecosystem partners for digital services delivery, they are also opening their operations to application partners. These partners can help address the growing complexity of assuring services, through innovations in analytics. Ciena, for example, an early adopter of the microservices a...

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This SPIE begins with an objective look at how important getting digital transformation right is for global CSPs, by presenting the results of a recent Stratecast survey. This objective view yields insight into what has been a rather subjective outlook on digital transformation in general, and the role of CSP monetization in particular. The report ...

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IT and security professionals face a challenging balancing act. First, they are tasked with facilitating user access in support of business requirements and aspirations (productivity, agility, innovation, and speed). Yet, unbridled access is inherently risky, as it unduly exposes sensitive and critical resources (data, applications, and systems) to...

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This report looks at some of the ways virtualization changes what CSPs must look for to gauge performance; and how they must view the character of their networks and services based on new metrics. While Stratecast has always blanched at the characterization, by some pontificators, of CSPs and their networks as dinosaurs in this industry, it might n...

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This report provides a perspective on how advances with monetization and partner management solutions are enabling organizations in any industry to work individually or in partnership with others, as global digital transformation continues. The report also highlights how one monetization and partner management platform supplier—Ericsson’s Indus...

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What IT leaders have learned is that supporting the needs of a digital business requires more than placing workloads in the cloud; it requires a new way of operating. In recent years, the “IT as a Service” concept has gained favor among forward-thinking businesses, with the IT organization acting as a service broker to the business. In this rol...

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In this insight, we provide an overview of AWS Shield, and present our perspective on its near-term competitive impact on the DDoS protection market. In addition, we assess the influence of AWS Shield on the future of this market. But first, a summary on the nature of DDoS attacks is valuable in providing perspective on the type of DDoS protection ...

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This report discusses how Supply Chain Management (SCM) optimizes not only the supply chain but also two closely related areas: inventory and omnichannel. Omnichannel integration ensures consistency of campaigns, messaging, offers, and, perhaps most importantly, having the right inventory in the right location at the right time.

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In this report, we look at enterprises’ current and planned adoption strategies for SD-WAN; perceived enterprise benefits of SD-WAN; and the criteria that network/IT decision-makers use while evaluating an SD-WAN vendor.

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