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11 Jan 2013  |  North America
M2M Update - Time for CSPs to Go Over the Top
M2M has passed the hype stage and entered a more realistic phase of development where innovative suppliers are solving tactical problems associated with defining, delivering, managing, and monetizing real products for real customers. That takes time, but the value is there, and the market is now evolving at a much more realistic pace.
18 Jan 2013  |  North America
This SPIE will be of interest to communication service providers (CSPs), the companies that will provide them AR technology, marketing people, and operations teams that will surely be tasked with how to sell it, bill for it, and keep it aligned with the general customer expectation of always on and always available.
25 Jan 2013  |  North America
Mobile Customer On-Boarding: Telenet (Belgium) Minimizes Risk and Increases Opportunity through Purpose-Built Analytics
This report will explain the issues and differences associated with customer level and business operations risk analysis. It will show how purpose-built analytics, applied to the customer acquisition processes, not only reduces the number of problem customers a CSP may inadvertently take on, but explains how real-world customer acquisition savings ...
01 Feb 2013  |  North America
In this SPIE, we define SLAs and examine their role in public cloud services, from the perspective of enterprise customers and the providers themselves. We describe SLA strategies of several leading cloud providers, and we offer recommendations for cloud providers.
08 Feb 2013  |  North America
ADC adoption by cloud services providers and enterprises in support of their cloud-based applications is growing. In this SPIE we examine the ADC approach to cloud services.
15 Feb 2013  |  North America
This report examines the OTT dynamic and projects the ultimate impact of such services. It provides important telemetry for conventional operators who wish to gauge the competitive threat posed by OTT, and provides OTT players with a sense of the market potential and potential opportunities.
22 Feb 2013  |  North America
This report focuses on real-time analytics; and, specifically, one method for processing Big Data as rapidly as possible to derive real-time analytics: in-memory computing.
01 Mar 2013  |  North America
This Stratecast SPIE report analyzes which features and, most importantly, what value the newer CEM systems must offer CSPs to deliver extraordinary CEM that will help CSPs earn more revenue or fend off competitive threats. This report will also describe one supplier offering solutions exemplifying the newer solutions we will see in the future.
08 Mar 2013  |  North America
CSPs are investigating strategies that improve utilization of existing assets, while inserting themselves into the retail products revenue stream.
15 Mar 2013  |  North America
In addition to presenting the results of our user tests, which have been expanded to include three vendors, this SPIE also contains Stratecasts perspective on which verticals are most likely to lead in the adoption of portable workspaces.