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This research service provides a comprehensive overview of the Kenyan call centre market by presenting the size and expected growth rate of the call centre market, the structure of the call centre industry based on business models, vertical sectors and services provided and an overview of the business and regulatory environment. The status of the t...

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This research service provides a comprehensive overview of the current levels of Internet usage and demand in 17 African countries as well as the companies that currently exist to fulfill this need. Potential opportunities and threats, potential for market entrants as well as those markets that are set to show the highest levels of growth. The co...

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24 Oct 2008  |  Africa

Update on the South African IP PBX Market

This research service presents an updated analysis on the South African IP PBX market by critically analysing the following : current status of the South African IP PBX market; IP PBX market drivers ;IP PBX market restraints ;IP PBX industry challenges profile of the market in terms of competitive landscape, revenues, new products available; an u...

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20 Feb 2008  |  Africa

South African Broadband Markets

This Research Service provides insight into the South African Broadband market. It focuses on those factors driving and restraining the market and also highlights key participants within the sector. Despite an uncertain regulatory environment, the market is growing very rapidly - the study explains why this is the case. Market size, revenue growth...

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05 Jan 2008  |  Africa

South African Mobile Content Markets

This study provides an insight into the South African mobile content services market and highlights the key trends emerging in this exciting space. Important industry participants and services are identified. Readers will be informed of the new services and likely future developments in the market. Key market drivers and restraints are also discuss...

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This research services provides a detailed analysis of the broadband market in five selected West African markets: Nigeria, Senegal, Mali, Ghana and Ivory Coast.

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This study will provide insight into the South African IT Infrastructure Outsourcing market from a user's perspective. Of particular interest are the opinions expressed by end users regarding their service providers. In addition to this, the research service determines what their future IT outsourcing requirements are likely to be. Service provider...

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The oil and gas sector in sub-Saharan Africa is attracting growing interests from major oil and gas consuming countries, driven by a shift in oil and gas patterns. In order to meet these growing requirements, oil and companies in the region are expected to invest in ACS products as they are seen as means to increase operational efficiency.

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The market for power plant maintenance repair and overhaul strategies (MRO) in sub-Saharan Africa is growing. MRO Service providers who will be able to offer competitive prices without compromising financial results, a strong after-sale support service with a clear emphasis on labor force availability, and flexible payment terms will be in pole pos...

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The South African chemical sector is booming. In 2005, the chemicals industry contributed approximately 5 per cent to South Africas GDP and 25 per cent to manufacturing output.This translated into robust demand for A&C solution products.The relationship between chemical companies and A&C solution providers will grow stronger in the medium term. A&...

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