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17 Dec 2012  |  Latin America

Mega Trends in Latin America

A Future Outlook for the "Next Generation" Continent

During the past decade, Latin America has shown tremendous growth supported by the strong macroeconomic reforms implemented during the 1990s. In addition to strong fiscal reform, external demand for the significant wealth of Latin America’s natural resources has pushed the region to the frontiers of development. Frost and Sullivan has identified ...

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30 Jan 2013  |  Latin America

Colombias Total Telecommunications Services Market

Market Consolidation into Major Groups Drives Nationwide Competition

This research service analyzes the Colombian total telecommunications services market. It examines market drivers and restraints for growth patterns, service plans, upcoming technology, relevant regulations, and future trends. Market segments include fixed telephony, mobile telephony, fixed broadband, data communications, and pay TV services. The s...

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09 Oct 2014  |  Latin America

Analysis of the Latin American Hosted IP Telephony and Integrated UCC Applications Market

Carriers Prove Essential in Hosted Market Development

The hosted Internet protocol (IP) telephony and integrated unified communications and collaboration (UCC) applications market in Latin American is expected to exhibit impressive growth during the next 7 years. The number of service providers offering these solutions is projected to significantly increase in the next 1218 months, thus augmenting th...

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15 Apr 2014  |  Latin America

Argentine and Chilean Contact Center Outsourcing Services Markets

Higher Costs and Competition Threatens Profitability

The Contact Center Outsourcing (CCO) Services Market in Argentina slightly decreased in revenue in 2013 because of the exit of providers during the year as a result of the low profitability margins. On the other hand, the CCO services market in Chile exhibited a mild revenue growth in 2013, mostly based on the domestic business, as several offshori...

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16 Jul 2014  |  Latin America

Colombia and Peru Contact Center Outsourcing Services Markets 2014

Competitive Pressure Increases as More Competitors Enter the Markets

The contact center outsourcing services market in Colombia exhibited high revenue growth in 2013, again the fastest-growing marketplace in Latin America. This performance was driven by both domestic and the offshoring businesses, but the latter experienced the higher growth rate. The Peruvian market also experienced high growth this year, although ...

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14 Mar 2014  |  Latin America

Analysis of the Total Telecommunications Services Market in Colombia

Consolidation among Major Groups Drives Nationwide Competition

This research service analyzes the Colombian total telecommunications services market. It examines market drivers and restraints for growth patterns, service plans, upcoming technologies, relevant regulations, and future trends. Market segments include fixed telephony, mobile telephony, fixed broadband, data communications, and pay-TV services. Mar...

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17 Jul 2013  |  Latin America

Brazil's Contact Center Outsourcing Services Market 2013

Contact Centers Moving Beyond Traditional Customer Service

The contact center outsourcing services market in 2012 witnessed a transition in which companies, aiming to seek higher rates of profitability, began embracing new business models detached from price-sensitive offers based on voice and workstations. Participants are repositioning their brands to offer broader solutions, integrating contact center a...

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20 Feb 2013  |  Latin America

Latin America Defence Market Assessment

Defence Modernization Needs Generate Market Opportunities for Foreign Weapon Suppliers

The Latin American defence market is an attractive market for the defence suppliers during the forecast period (20122021). Stable market revenue is mainly driven by the strong need to replace legacy defence platforms. On the other hand, defence procurement projects offer the Latin American countries the opportunity to not only increase security bu...

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04 Mar 2013  |  Latin America

The Natural Gas Power Plant Market in Brazil

The Challenge of Supply Implies Potentially Low Market Growth

The natural gas power plant market in Brazil is facing a period of stagnation because of uncertainty in the supply and pricing of natural gas. This market engineering research service analyzes the natural gas power plant market in Brazil by considering both the effect uncertain supplies of natural gas have on the market and the potential optimism s...

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03 May 2013  |  Latin America

Analysis of the Argentinean and Chilean Stationary Genset Market

Lack of Proper Infrastructure Boosts Genset Power Provision

The need to rapidly increase electricity production means that both Argentina and Chile will encounter major power generation issues. Due to funding issues, inconsistent policies, and other project implementation barriers, the programs for power expansion are frequently postponed. Hence, power generation capacity shortfall results in the potential ...

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