Display search results for ** instead (853 products)

Showing 1-10 of 853

31 Oct 2005  |  North America

North American Contact Centers IP -End User Survey

This research service is the result of a B2B online end-user survey of primary IT decision makers or influencers for North American contact centres. The survey covers trends in Customer Interaction channels, media integration planning and IP growth and investment. This research provides information on remote agent deployment and barriers to IP ado...

USD 1,195.00

USD 896.25 save 25 %

14 Dec 2005  |  North America

Performance Management - Market Insight

Organizations continue to invest in tools to improve customer satisfaction and operational performance within the contact center. They seek a holistic view of the true performance of the contact center through measurement of specific KPI's (key performance indicators) that principle determinants of efficiency and effectiveness. Hence, the market ha...

USD 1,195.00

USD 896.25 save 25 %

Agent-customer interaction recordings are no longer limited to monitoring the quality of customer service agents within the contact center. The success of quality monitoring systems in improving agent performance and productivity has led to increasing use of these products in settings within the enterprise and outside of the contact center, in orde...

USD 1,195.00

USD 896.25 save 25 %

The prepaid long distance market is different from other long distance services because a significant part of success is due to adequate marketing through traditional retail channels. It is very important that each service provider focus on what retailers are have the greatest potential for card sales. This study focuses on several retail channel...

USD 1,495.00

USD 1,121.25 save 25 %

23 Apr 2015  |  North America

Whats Hot in ICT 2015

Voice of the Customer Study

Based on a survey of 1,028 key Frost & Sullivan customers conducted across Europe in the 4th quarter of 2014, this market insight highlights the hot topics for growth identified in the Information & Communication Technologies (ICT) sector for 2015. Data and opinions of key stakeholders, combined with analysis and commentary from Frost & Sullivan in...

USD 1,500.00

USD 1,125.00 save 25 %

22 Nov 2013  |  North America

The Mexican Shale Gas Market

Is Shale Gas the Cornerstone of Mexico's Transition to Gas?

The energy reform, promoted by recently elected officials, will determine if the private sector is allowed to participate in oil and gas activities after a 73-year-long ban, and whether the shale gas market expands depends on the possibility of conducting profit sharing agreements with private firms. In this study, the market is strictly associated...

USD 1,500.00

USD 1,125.00 save 25 %

05 Nov 2013  |  North America

North American Data Center Equipment Integration

A Nascent DCIM Market Requires Increased Standardization to Drive Growth

Prior to the dawn of the data center infrastructure management (DCIM) era, monitoring was conducted manually within a traditional data center, essentially with separate management solutions provided for each type of equipment in the building. Integral to the equipment in the data center is the ability to monitor it on a regular basis and to provide...

USD 1,500.00

USD 1,125.00 save 25 %

10 Dec 2013  |  North America

Global Thin-film Batteries (TFB) Market

Rapid Expansion of Device Usage is Expected to Drive TFB Growth

Global Mega Trends, including the growth of interconnected gadgets in the Internet of Things, increasing device miniaturization, greater gadget flexibility, and the rapid expansion of wireless intelligence and connectivity on a single platform, will create an explosive demand for thin-film batteries (TFBs). This market insight provides an overview ...

USD 1,500.00

USD 1,125.00 save 25 %

26 Dec 2013  |  North America

Nuclear Power Policy Analysis of Global Top 10 Countries

Policies Governing the Nuclear Power Industry Witness Revisions Post-Fukushima Accident

This market insight covers the current state and future potential of the nuclear power industry in the top 10 key global countries. It presents the policies governing the nuclear power industry and their impact on the forecast period. It provides a detailed analysis of the funding and economic situation for the nuclear power industry.

USD 1,500.00

USD 1,125.00 save 25 %

06 Dec 2013  |  North America

The Changing Landscape of the Global Power Generation Matrix

Natural Gas Markets Thrive Despite Setbacks

Achieving energy independence, meeting unmet energy demand, and a growing awareness of the impact of high energy consumption on the environment are leading drivers behind the global energy transformation. This market insight considers the strategies adopted by the countries in the Organisation for Economic Co-operation and Development (OECD) and no...

USD 1,500.00

USD 1,125.00 save 25 %

Showing 1-10 of 853