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30 Sep 2006  |  North America

Multi-channel Contact Center End-User Survey

This end-user survey shows current adoption statistics of technologies used in multi-channel contact centers. Investment plans in multi-channel contact technologies for the future are also indicated. The results are based on a web-based survey conducted by Frost & Sullivan.

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Although CDNs play a vital role in how the Web works, the volume, variety, and velocity of the log files that CDNs generate can cause issue detection and mitigation to become exceedingly difficult. To overcome this data challenge, it is necessary to first have an understanding of normal CDN patterns before identifying activities that deviate from t...

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20 Jul 2016  |  North America

Brazil and Mexico Mobile Device Management Market

As Mobility Continues to Grow, so do Opportunities in MDM

The Brazilian and Mexican mobile device management (MDM) market reached $45.8 million in revenue in 2015. The Latin American market is in a nascent phase compared to other regions such as North America and Europe, presenting opportunities for new entrants, investments, mergers and acquisitions (M&As), and for existing integrators to increase their ...

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04 Feb 2015  |  North America

The Future of Enterprise Communications in the Workplace in North America

An End-user Perspective

The overall research objective is to measure the existing use and future decision making behavior toward Information Technology (IT) within North America, covering the manufacturing, education, financial, government, healthcare, and retail sectors, and specifically, smart phones, tablets, cloud computing, video, audio, and web conferencing, Interne...

USD 2,450.00

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29 Sep 2015  |  North America

The Future of IT in Finance

An End User Perspective, U.S., Europe, and Latin America

The financial industry is a dynamic, ever-changing one due to new regulatory requirements and dependence on the worlds economy. This study explores the challenges for IT departments, most effective technologies in meeting business challenges, and future investments.

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23 Apr 2014  |  North America

The Future of Mobile Solutions from a Customer PerspectiveUnited States and Europe

Growth Opportunities in 5 Key Industries

The overall research objective of the survey conducted during the 4th quarter 2013 was to measure the current use and future decision-making behavior toward IT technologies, specifically mobile solutions such as mobile software applications, machine-to-machine (M2M) communications, and mobile device management (MDM). Segmenting the current and fore...

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10 Jan 2014  |  North America

The Future of Enterprise Communications from a Customer Perspective

Opportunities in the 5 Key Markets in the United States and Europe

The overall research objective of the following study was to measure the current use and future decision making behavior toward IT technologies, specifically: audio conferencing, business grade softphones, consumer softphones, headsets, IP telephony, TDM phones, unified communications client, video and web conferencing. It turns out that many IT ma...

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09 Jul 2014  |  North America

The Future of IT in the Retail IndustryUnited States and Europe

An End User Perspective

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) within the retail sector. Overall, almost all of the IT sector is expecting growth over the next 3 years, which makes it a good time for IT companies to invest in marketing and sales. However, it is important to keep i...

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09 Jul 2014  |  North America

The Future of IT in the Finance IndustryUnited States and Europe

An End User Perspective

The research objective of this report was to measure the current use and future decision making behavior toward information technology (IT) within the finance sector. Overall, companies from the financial sector spend the highest percent of their budget on IT as compared to their counterparts from other sectors, with the highest proportion of their...

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25 Mar 2014  |  North America

The Future of Mobile Devices from a Customer PerspectiveUnited States and Europe

Trends and Opportunities for Mobile Solution Providers

The overall research objective is to measure the current use and future decision-making behavior toward IT technologies, specifically smartphones and tablets for business purposes. Nearly 3 out of 4 organizations issue corporate-owned laptops and smartphones to their workforces, while almost half issue tablets. Almost 60% of organizations allow con...

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Showing 1-10 of 211