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14 Dec 2021  |  Latin America

Insights for CISOs: Security Maturity in Latin America and the Caribbean

An In-Depth Look into the Region’s Current Situation and Opportunities for the Future

The ongoing arms race between cybercriminals and the cybersecurity industry leads security vendors and service providers to develop new solutions and technologies. In recent years, security players have harnessed machine learning, automation, big data, analytics, and other technology innovations to enhance, upgrade or completely reinvent cybersecur...

USD 2,450.00
03 Dec 2021  |  Latin America

Hyperscalers Driving Colocation Growth in Latin America

Future Growth Potential Enhanced by Current Cloud Demand, New Investments, and the Region’s Move Toward Increased Digitization

The Latin American data center colocation market shows a strong future growth potential, enhanced by current cloud demand, new investments, and the region’s move toward increased digitization. According to Frost & Sullivan’s Cloud End-User Survey, nearly 90% of surveyed companies in the region are using colocation today or planning to implement...

USD 2,450.00
19 Nov 2021  |  Latin America

Customer Experience Outsourcing Services Market in Brazil

CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Brazil in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this...

USD 2,450.00
06 Mar 2020  |  Latin America

The Transition to a Successful Work at Home Agent (WAHA) Model

Exploring Trends and Growth Opportunities for Latin American Providers

The remote work modality is rapidly becoming the norm among office workers throughout the globe. Remote work is a way to work outside the employer´s premise. One common alternative to on-site work stations is the home office. In this scenario, the employee uses their own house as a workplace, but working from cafes, co-working spaces or any other ...

USD 1,500.00

USD 1,275.00 save 15 %

27 Dec 2019  |  Latin America

Latin American ICT Growth Opportunities, Forecast to 2025

Artificial Intelligence and Blockchain Emerge as Key Technologies in Driving Digital Transformation

When looking at new technologies that generate interesting opportunities in the Latin American region, blockchain and Artificial Intelligence (AI) emerge as key. Blockchain is still a new technology with conflicting opinions about its real future. Some believe it has little chance of evolving beyond the financial sector (mainly crypto currencies) w...

USD 1,500.00

USD 1,125.00 save 25 %

04 Oct 2019  |  Latin America

Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024

Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility

This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...

USD 3,000.00

USD 2,250.00 save 25 %

28 Sep 2018  |  Latin America

Latin American Internet of Things (IoT) Devices Market, Forecast to 2023

Portable Asset Tracking & Connected Consumer Electronics Drives Growth of IoT Devices in Latin America

The Internet of Things (IoT) extends Internet connectivity beyond traditional devices such as desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT means that everyday physical objects, from vehicles to manufacturing equipment to hotel coffee makers a...

USD 3,000.00

USD 2,250.00 save 25 %

30 Jul 2018  |  Latin America

Latin American ICT Growth Opportunities, Forecast to 2024

Blockchain is One of the Boosters of Digital Transformation that will Revolutionize the Relationship of Trust and Create Multiple Peer-to-peer Ecosystems

The primary objective of this experiential study is to identify growth opportunities for your company using new technologies such as Artificial Intelligence (AI), Blockchain, and Robotic Process Automation (RPA). A Blockchain is a new data structure that creates trusted, distributed digital ledgers for assets and other data. It is an immutable rec...

USD 1,500.00

USD 1,125.00 save 25 %

12 Apr 2018  |  Latin America

Future of Customer Engagement in Latin America, 2018

New Business Models Will Be Key to Meet the Demands of the Digital Customer

In a world of rapidly changing technologies, providing consistently excellent customer support can be challenging. Consider that companies today are developing a widening assortment of popular technology-driven products and services, as well as adding complexity to existing ones. Technology-enabled goods—such as appliances, automobiles, entertain...

USD 1,500.00

USD 1,125.00 save 25 %

16 Feb 2018  |  Latin America

Artificial Intelligence Applied to the Customer Experience in Latin America, 2018

Moving Beyond Chatbots to Provide Seamless Customer Engagement

Information technology (IT) is something of a misnomer. It has always been about data. We have become experts at generating, collecting, managing, transmitting, and storing data. With the advent of Big Data and its hardware equivalent, the Internet of Things (IoT), this ability to reduce the world to data streams has reached its ultimate expression...

USD 1,500.00

USD 1,125.00 save 25 %

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