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12 Aug 2015  |  North America

Car as a Doctor—Automotive Industry Embracing In-car Health Monitoring and Wellbeing

Volume-driving OEMs Leading the First Wave of Proliferation

This insight analyzes and provides forecasts for health, wellness, and wellbeing (HWW) features in the automotive industry. It identifies strategies and opportunities for growth, determines the influence of technology, and identifies the stakeholders in the ecosystem. It offers a comparative analysis of key global original equipment manufacturers' ...

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22 Dec 2015  |  Global

The Role of Wearable Devices in the Home of the Future

Personalisation and Frictionless Control Will Drive Long Term Opportunities

As the proliferation of wearable devices increases, newer market applications emerge. The smart home market is an attractive opportunity for employing wearable devices. A nascent market, it is important for smart home and wearable vendors to understand the market potential and prepare for the evolution of the smart home ecosystem. In this report, F...

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09 May 2018  |  Asia Pacific

Australian Contact Center Applications Market, Forecast to 2023

The Market Will Continue Adopting Advanced Customer Contact Applications

The Australian contact center applications market grew by 2.8%, reporting total market revenue of $122.1 million in 2016. The market is forecast to decline at a CAGR of 1.3% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, In...

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09 May 2018  |  Asia Pacific

Chinese Contact Center Applications Market, Forecast to 2023

Local Competition was Strong Across Application Segments

The Chinese contact center applications market declined by 0.2%, reporting market revenue of $105.2 million in 2016. The market is forecast to see a CAGR of 1.4% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indones...

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09 May 2018  |  Asia Pacific

Hong Kong Contact Center Applications Market, Forecast to 2023

The Local Business Environment was Favorable to Market Development

The Hong Kong contact center applications market grew by 5.7%, reporting market revenue of $14.08 million in 2016. The market is forecast to grow at a CAGR of 2.2% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indon...

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09 May 2018  |  Asia Pacific

Indian Contact Center Applications Market, Forecast to 2023

Adoption of WFM and Analytics Applications Continued Growing

The Indian contact center applications market grew by 2.7%, reporting a market revenue of $65.2 million in 2016. The market is forecast to see a CAGR of 3.3% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indonesia, ...

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09 May 2018  |  Asia Pacific

Indonesian Contact Center Applications Market, Forecast to 2023

Digital Convenience Created Opportunities for Multichannel Customer Interaction

The Indonesia contact center applications decline by 1.1%, reporting market revenue of $14.9 million in 2016. The market is forecast to grow at a CAGR of 4.9% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indonesia...

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09 May 2018  |  Asia Pacific

Japanese Contact Center Applications Market, Forecast to 2023

More Advanced Applications were Deployed in Contact Centers

The Japanese contact center applications market grew by 1.6%, reporting a market revenue of $166.0 million in 2016. The market is forecast to grow at a CAGR of 2.5% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Ind...

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09 May 2018  |  Asia Pacific

Malaysian Contact Center Applications Market, Forecast to 2023

The Demand for Omnichannel is Changing the Solution Conversation

The contact center applications market in Malaysia grew by 5.2% in 2016, compared the declining trends the previous year. The market is forecasted with a CAGR of 1.5% from 2016 to 2023. This study is part of Asia Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indone...

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09 May 2018  |  Asia Pacific

New Zealand Contact Center Applications Market, Forecast to 2023

Focus on Resource Optimization and Customer Insights Became Mainstream

The New Zealand contact center applications market has been growing at a steady growth rate of 0.7% and was valued at $13.5 million in 2016. The market is forecast to grow at a CAGR of 0.8% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, Chi...

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