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Continuing growth of networks and increasing security threats are driving the growth in demand for comprehensive network security solutions in Asia Pacific. Emerging technologies such as SSL VPN and IDS/IPS are gaining firmer foothold in the region while security technologies continue converging to provide end users with integrated solutions that o...

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The presentation includes results from end-user study of contact center managers with more than 20 seats in South Korea. The study identifies operational priorities and technology adoption trends in these six contact center markets. Technology vendor leadership and outsourcing trends are also included in the study.

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29 Jul 2015  |  Asia Pacific

Malaysian Banking Services Customer Experience Management

Benchmarking the Industry Excellence in Delivering Superior Customer Experience

In this first Customer Experience Management report for Malaysias Retail Banking industry, Frost & Sullivan explores the relationship of the experiences provided by banks for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-purchase) of their journey, thr...

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05 Aug 2015  |  Asia Pacific

Singapore Banking Services Customer Experience Management

Benchmarking the Industry Excellence in Delivering Superior Customer Experience

In this first Customer Experience Management report for Retail Banking industry, Frost & Sullivan explores the relationship of the experiences provided by banks for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-purchase) of their journey, through the co...

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This study focuses on research and technology developments, industry moves, and policy regulation in the R&D outsourcing domain in Asia. We start off with a look at modes of shipping R&D to Asia; the approaches companies take; and how governments across the world are waking up to this phenomenon.

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06 May 2020  |  Asia Pacific

Industry Guide to Cloud Workload Security in Asia-Pacific

Increased Adoption of Public and Hybrid Cloud Technology Creates Strong Need for Cloud Workload Protection

The trend of moving data storage to the cloud continued in 2019 due to the need for digital transformation among businesses. With cloud technology, businesses can shorten the time-to-market in developing products and services, optimize infrastructure, streamline and simplify processes, and thus enable overall cost reduction. The awareness of clou...

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The ANZ WAF market recorded a 16.6% growth rate on a YoY basis in 2015, as demand for both on-premise and cloud-based solutions continued to rise among enterprises in the region. The enterprises were keen to invest in WAF technology to better protect their Web assets, many of which are increasingly facing external business partners and customers, a...

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09 Sep 2016  |  Asia Pacific

ASEAN Web Application Firewall Solutions Market

The WAF solutions market in ASEAN generated an overall revenue of $17.1 million, including both on-premise and cloud-based segments, and indicated a robust growth of 25.3% on a YoY basis. The adoption of WAF solutions in ASEAN mounted significantly in 2015 due to rising reliance on Web services in the dynamically changing business environment. More...

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The Greater China region’s WAF solutions market experienced a robust YoY growth rate of 26.8% in 2015 and reached an overall revenue of $70.8 million, of which 90.5% was from China. The region is expected to grow at a CAGR of 18.5% from 2015 to 2020, with more end users, especially large enterprises starting to embrace the cloud-based WAF solutio...

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09 Sep 2016  |  Asia Pacific

India Web Application Firewall Solutions Market

The Indian WAF solution revenue reached $5.3 million in 2015, with a robust YoY growth of 41.5%. Thriving eCommerce and Internet banking activities spurred investments in WAF solutions in the country. Directed government investment in security to support digital inclusion, eGovernment, and smart city projects; the emergence of digital currency, new...

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