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31 Jul 2013  |  North America
In this report, Stratecast uses data from the 2013 Frost & Sullivan Cloud User Survey to identify current perceptions about the cloud among United States-based IT decision makers. We compare perceptions among cloud Believers (those who currently utilize IaaS or are in process of implementing it) with those of the Unconvinced (those who are know...
25 Jul 2013  |  Global
The Power of Technology Enabled Supply Chain
In order to attain a transparent bi-directional communication channel between all the stakeholders and pace-up the supply chain, collaboration is essential. By virtue of a collaborative supply chain, a singular view of goods and services among various entities involved in the value chain can be obtained. It not only improves the supplier-buyer rela...
24 Jul 2013  |  North America
This report covers the U.S. Data Center Services Market. The analysis is broken down by retail co-location services and managed hosting services, and includes market trends discussion, revenue forecasts, market share analysis and competitive analysis. Companies included in this analysis are Equinix, Rackspace, CoreSite, Verizon-Terremark, CenturyLi...
19 Jul 2013  |  North America
Business Requirements Market Survey Analysis
This report provides a look at the billing solution requirements that must be addressed to meet current CSP business needs and to flexibly meet new customer service options. It delivers a view of the Stratecast survey findings concerning 63 business and technology billing solution requirements deemed important by the global CSP community. These res...
17 Jul 2013  |  Latin America
Contact Centers Moving Beyond Traditional Customer Service
The contact center outsourcing services market in 2012 witnessed a transition in which companies, aiming to seek higher rates of profitability, began embracing new business models detached from price-sensitive offers based on voice and workstations. Participants are repositioning their brands to offer broader solutions, integrating contact center a...
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12 Jul 2013  |  North America
Global CSP Billing Part 1a - 2013 Edition: Market Drivers, Changing Strategies and New Business Models
This report looks into the forces that are redefining the current CSP landscape, and explains how new business models are essential for engaging in new monetization strategies needed to offset declining revenues from traditional voice, text and data access services.
05 Jul 2013  |  Global
Advanced Analytical Techniques for Analysing Cloud Computing
Cloud computing refers to computing capabilities that are offered as on-demand services using a central data centre. cloud computing allows data migration from local file storage to Web-based secure, scalable and centrally controlled storage environments. As the Infrastructure becomes virtual, the vendors will be able to offer services with increas...
03 Jul 2013  |  North America
The primary OTT service offerings of interest, from a global market perspective, include voice telephony (including long distance), and video content delivery. In the European Union and the United States, OTT can now be detected above the general market background noise; and, as broadband access becomes more pervasive with higher data rates, it is ...
02 Jul 2013  |  Global
Bridging the Gap between Physical and Virtual Networks
Software defined networking refers to the separation of data plane and control plane by introducing software components. This enables enhanced control and visibility over the network by the network administrator. The objective of this research service is to offer a roadmap for software defined networking and also to explore into the various penetr...
28 Jun 2013  |  North America
Stratecast Solution Strategies - The Customer Experience of Energy Supply (and More) at First Utility UK
Stratecast Solution Strategies
This Stratecast Solution Strategies report looks at how one UK energy companyFirst Utilityhas learned from its beginnings in the telecom industry that differentiation through advanced service offerings, focused on an improved customer experience, is not only feasible, but practical and acceptable to its targeted customers. This differentiation wi...