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In order to address the security posture of electric utility companies, the North American Regulatory Commission (NERC) has created the Critical Infrastructure Protection (CIP) Cyber Security standards. The standards are far reaching and cover a wide variety of cyber security areas including policies, configuration management, log aggregation, an...

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Real business value comes from leveraging relationships. Historically companies have tried to attract clients through product innovation and branding. Now with technology and a disloyal market, new challenges arise. The opportunity lies in creating significant customer experiences to reduce the cost of sale and maximize profitability. Customer R...

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In early November 2013, Frost & Sullivan conducted an online survey, followed up by a live focus group with about 20 C-suite executives from leading commercial payer organizations across the US. The goal was to gain insights into how the health insurance industry is approaching the use of analytics solutions going into 2014. Analytics solutions we...

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