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05 Aug 2015  |  Asia Pacific

Singapore Banking Services Customer Experience Management

Benchmarking the Industry Excellence in Delivering Superior Customer Experience

In this first Customer Experience Management report for Retail Banking industry, Frost & Sullivan explores the relationship of the experiences provided by banks for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-purchase) of their journey, through the co...

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29 Jul 2015  |  Asia Pacific

Malaysian Banking Services Customer Experience Management

Benchmarking the Industry Excellence in Delivering Superior Customer Experience

In this first Customer Experience Management report for Malaysias Retail Banking industry, Frost & Sullivan explores the relationship of the experiences provided by banks for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-purchase) of their journey, thr...

USD 3,950.00

USD 2,962.50 save 25 %

27 Jul 2015  |  Asia Pacific

Asia-Pacific Data Center and Cloud Computing Market Update

The Rise of Hybrid IT and the Cloud-enabled Technologies

This market insight identifies the current state of the market in terms of opportunities for service providers over the next 5 years. It also highlights the leading trends characterizing the data center and cloud computing market that are expected to remain dominant over the next 5 years. Key recommendations are provided for service providers to ta...

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This research analyzes the Asia Pacific secure content management (SCM) market that includes three key technologies namely antivirus, e-mail filtering, and Web content filtering. These technologies form the core protection layer in filtering e-mail and Web contents for threats and control access. It also restricts the availability of e-mail or Web ...

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The Asia Pacific market has a set of mature and growth markets where contact center applications are at different stages in their lifecycle. Mature contact center markets such as Australia, Japan, South Korea, Hong Kong and Singapore, saw great traction for IP based contact center solutions and other sophisticated applications such as Speech, Multi...

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Continuing growth of networks and increasing security threats are driving the growth in demand for comprehensive network security solutions in Asia Pacific. Emerging technologies such as SSL VPN and IDS/IPS are gaining firmer foothold in the region while security technologies continue converging to provide end users with integrated solutions that o...

USD 3,950.00

USD 2,962.50 save 25 %

The Asia Pacific market has a set of mature and growth markets where contact center applications are at different stages in their lifecycle. Mature contact center markets such as Australia, Japan, South Korea, Hong Kong and Singapore, saw great traction for IP based contact center solutions and other sophisticated applications such as Speech, Multi...

USD 3,950.00

USD 2,962.50 save 25 %

The Asia Pacific market has a set of mature and growth markets where contact center applications are at different stages in their lifecycle. Mature contact center markets such as Australia, Japan, South Korea, Hong Kong and Singapore, saw great traction for IP based contact center solutions and other sophisticated applications such as Speech, Multi...

USD 3,950.00

USD 2,962.50 save 25 %

The Asia Pacific market has a set of mature and growth markets where contact center applications are at different stages in their lifecycle. Mature contact center markets such as Australia, Japan, South Korea, Hong Kong and Singapore, saw great traction for IP based contact center solutions and other sophisticated applications such as Speech, Multi...

USD 3,950.00

USD 2,962.50 save 25 %

The Asia Pacific market has a set of mature and growth markets where contact center applications are at different stages in their lifecycle. Mature contact center markets such as Australia, Japan, South Korea, Hong Kong and Singapore, saw great traction for IP based contact center solutions and other sophisticated applications such as Speech, Multi...

USD 3,950.00

USD 2,962.50 save 25 %

Showing 1-10 of 25