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04 Sep 2020  |  Asia Pacific

Frost Radar™: Australia Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

Delivering effective and efficient customer experiences has become the foundation of customer-centric organizations growth strategies. In Australia and around the world, customers are demanding engaging experiences, personalization, and on-demand, predictive, and proactive services. A successful customer experience strategy requires a customer enga...

USD 4,950.00
09 Jul 2020  |  Europe

Frost Radar™: European Customer Experience Outsourcing Services, 2020

Benchmarking Future Growth Potential

The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...

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02 Jul 2020  |  Europe

Frost Radar™: European Endpoint Security Market, 2020

Benchmarking Future Growth Potential

Data breaches are inevitable in the enterprise space, and endpoints continue to be a popular vector of cyberattacks. In response, endpoint security tools have evolved from signature-based antivirus to advanced endpoint security solutions. Endpoint security includes host-based software products that secure computing devices such as laptops, desktop...

USD 4,950.00
24 Jun 2020  |  Europe

Frost Radar™: European Contact Center as a Service Market, 2020

Benchmarking Future Growth Potential

The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying size that offer solutions to companies and organization across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, educ...

USD 4,950.00
17 Jun 2020  |  South Asia, Middle East & North Africa

Frost Radar™: Indian Cloud Access Security Broker Market, 2020

Benchmarking Future Growth Potential

The explosive growth of enterprise mobility and bring your own device technologies is putting immense pressure on IT teams to monitor and control cloud application usage, fueling the growth of cloud access security broker (CASB) solutions. A CASB is a security platform that resides between cloud service users and cloud apps to monitor all activitie...

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20 May 2019  |  Asia Pacific

Australia and New Zealand (ANZ) Managed Security Services Market, Forecast to 2022

Lack of In-house Cybersecurity Skills Drives MSS Adoption

In 2017, the MSS market in the ANZ region recorded a growth of 13.5%. Australian companies are increasingly witnessing cybercrimes, making the region one of the most targeted the Asia-Pacific region. Ransomware and phishing attacks are the most frequent, and governments are now looking at the growing number of cyber incidents as a major area of con...

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20 May 2019  |  Asia Pacific

ASEAN Managed Security Services Market, Forecast to 2022

Lack of In-house Cybersecurity Skills Drives MSS Adoption

Demand for MSS continued to quickly increase among ASEAN countries as the market grew significantly by 18.6%, on a YoY basis. Though investment in security measures for better security protection and risk management continued to increase, organizations in ASEAN faced growing challenges in security operations due to shortage of professionals and dom...

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20 May 2019  |  Asia Pacific

Greater China Region (GCR) Managed Security Services Market, Forecast to 2022

Lack of In-house Cybersecurity Skills Drives MSS Adoption

The Greater China MSS market maintained its double-digit growth of 18.3% on a YoY basis in 2017. The market was strongly driven by the introduction of new cybersecurity laws and guidelines from local authorities. Stricter compliance has put enterprises under greater pressure to meet specific requirements. More enterprises were looking for third-par...

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20 May 2019  |  Asia Pacific

Japanese Managed Security Services Market, Forecast to 2022

Lack of In-house Cybersecurity Skills Drives MSS Adoption

In 2017, the Japanese MSS market witnessed a healthy growth of 7.6% on a YoY basis. The Japanese market continued to be the largest contributor in APAC, accounting for 32.3% of the market share in the APAC region. CPE-based management/monitoring service (MMS) segment contributed to a majority of the share in 2017, with a YoY growth of 6.6%. While ...

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20 May 2019  |  South Asia, Middle East & North Africa

Indian Managed Security Services Market, Forecast to 2022

Lack of In-house Cybersecurity Skills Drives MSS Adoption

In 2017, the Indian MSS market recorded a growth of 27.9% on a YoY basis. The MSS market witnessed a growth in the uptake of services because of the increased digitization and the expanding landscape of advanced threats. The Indian Government continued to focus on the move toward ‘Digital India’ and emphasized on the rising need to make the d...

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Showing 1-10 of 271