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25 Jul 2016  |  Asia Pacific
Benefits for Industrial Operations
The manufacturing sector is going through an exciting time. Technology trends are changing the way consumers buy products. Manufacturers are keen to stay ahead and remain competitive as some are struggling to keep up. By connecting localized systems using sensors, managers can get a complete view of their plant and optimize operations. Implementing...
12 Sep 2017  |  Latin America
New Technologies and Increasing Customers´ Expectations Provide a New Window for Differentiation
The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...
26 Aug 2016  |  Latin America
Challenging Economic Scenario Drives Offshore Services and Restrains Domestic Businesses
The contact center outsourcing services market in Latin America (LATAM) experienced high growth in the offshore segment, whereas the domestic business was negatively affected by the regional economic crisis. While the United States consolidated as the main market for offshoring, the demand from Spain and for LATAM shore activities grew in 2015. Man...
08 Nov 2018  |  Latin America
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023
Automation is Heading the Market for Disruption
The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...
11 Mar 2021  |  Global
Hybrid Work and Growing Number of Meeting Spaces Propel Adoption
The $2.75 billion global video conferencing devices market represents a secular growth opportunity driven by the long term, sustainable demand for video meetings to connect remote workers and geographically dispersed teams. Growth in 2020 was primarily driven by adoption from remote workers, digital healthcare and online education. As travel and pr...
03 May 2016  |  North America
Massive Gains for Vendors Who Can Win the Race to Identify Key Elements of Successful Cyber Defense Platforms
In 2015, network access control (NAC) proved to be among the most successful cyber defense platforms as NAC vendors experienced 30% YoY growth in revenues for appliances and related services. Frost & Sullivan anticipates continuing demand for NAC through 2020. NAC is a technology that can be used to provide immediate mitigation from cyber threats b...
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01 Dec 2015  |  North America
The North American broadband market ended the third quarter of 2015 (3Q15) with an estimated 108.5 million subscribers, a year-over-year (YoY) increase of 4.0 million subscribers. Broadband providers offering cable, fiber to the x, and satellite contributed to the increase in subscribers.
24 Dec 2015  |  North America
North Americas video market ended the third quarter of 2015 (3Q15) with an estimated 112.4 million subscribers; a decrease of 1.4 million subscribers when compared to the third quarter of 2014 (3Q14). More than half of those subscribers (54.0%) come from cable providers, while the other half come from IPTV (14.0%) and satellite (32.0%) providers.
29 Dec 2015  |  North America
North Americas primary line voice market ended third quarter of 2015 (3Q15) with an estimated 84.5 million access line and VoIP (Voice over IP) subscribers. VoIP services are generating the only growth, as providers continue to shift consumers away from access line services.
31 Dec 2015  |  North America
North America’s wireless market ended the third quarter of 2015 (3Q15) with an estimated 368.7 million subscribers, an increase of 14.6 million subscribers from 3Q2014, for a 4.1% Year-over-Year (YoY) increase. Revenue for the market increased by $2.5 billion YoY, to end the quarter with $66.0 billion.