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This market insight discusses the importance of the 'process' aspect of CRM in customer retention. This is illustrated with the help of a case study of a leading internet service provider, where we discuss some of the challenges faced by the company in customer retention, and the lessons learnt. Some of the process-centric best practices in custome...

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The security industry is countenancing a period of evolution. Information security threats and attacks are becoming exponentially sophisticated, communicable and threatening. This is further compounded by the expansion and increasing complexity of current day networks and applications, resulting in the ever growing number of potential vulnerabilit...

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USD 750.00 save 25 %

USD 1,000.00

USD 750.00 save 25 %

This Network Security TOE provides a snapshot of the emerging security solutions based on machine learning, artificial intelligence, and other new technologies that help companies mitigate threats and defend against todays modern attacks. The innovative security offerings in the TOE help companies in dealing with the challenge of unauthorized netw...

USD 950.00

USD 712.50 save 25 %

This edition of ITCC TOE provides a snapshot of the emerging ICT led innovations in artificial intelligence, Big Data analytics, virtual reality, and 5G. These are used in a wide variety of applications across industry sectors including healthcare, telecom, and hospitality. Also, the innovative solution offerings in the TOE help companies in dealin...

USD 950.00

USD 712.50 save 25 %

This Network Security TOE provides a snapshot of the emerging security solutions in application security, container security, artificial intelligence, and IoT security. Innovations profiled in the TOE include an antivirus solution for small and medium businesses, a security solution for container traffic, an artificial intelligence-based authentica...

USD 950.00

USD 712.50 save 25 %

This edition of ITCC TOE provides a snapshot of the emerging ICT led innovations in artificial intelligence, Big Data analytics, and cloud. These are used in a wide variety of applications across industry sectors including healthcare, telecom, and hospitality. Also, the innovative solution offerings in the TOE help companies in dealing with the cha...

USD 950.00

USD 712.50 save 25 %

This Cyber Security TOE provides a snapshot of the emerging security solutions based on machine learning, biometrics, and other new technologies that help companies mitigate threats and defend against modern attacks residing within cloud, endpoints and various network layers. Cyber Security TechVision Opportunity Engine (TOE)’s mission is to inv...

USD 950.00

USD 712.50 save 25 %

This edition of the ITCC TOE provides a snapshot of the emerging ICT led innovations in artificial intelligence, advanced analytics, digital twins, cloud, and virtual reality. This issue focuses on the application of information and communication technologies in alleviating challenges faced across industry sectors in areas such as material recovery...

USD 950.00

USD 712.50 save 25 %

This edition of IT, Computing and Communications (ITCC) TOE provides a snapshot on social media analytics and its impact on business intelligence and decision making. It highlights the key challenges addressed by it and the key benefits it offers to businesses today. The TOE also profiles eight innovative information and communication technology so...

USD 950.00

USD 712.50 save 25 %

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