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19 Dec 2013  |  Global
Analytics Leads the Way for Growth in a Mature Market
This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...
USD 7,500.00 save 25 %
28 Nov 2013  |  Asia Pacific
Growing Demand for Professional Security Services Drives the Market
The Asia-Pacific managed security services (MSS) market continued to gain greater momentum in 2012. A growing number of enterprises were looking at the professional security services to protect their network infrastructure. Getting more mature about IT security and becoming aware of the benefits of security services models in gaining operational fl...
USD 12,000.00 save 25 %
28 Oct 2013  |  Asia Pacific
Stable Growth is Anticipated in the email and Web Security Segments
The Asia-Pacific Secure Content Management (SCM) market continued to perform well during 2012, posting a healthy YoY growth of 13.7 percent, despite economic uncertainties posting negative impact on regional enterprises. The spending sentiment on email and Web security technologies remained high across enterprises, and it is set to continue in the ...
USD 13,125.00 save 25 %
15 Oct 2013  |  Asia Pacific
Hosted Model Presents Attractive Benefits for Both Small-sized and Large Contact Centers
This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors an...
23 Sep 2013  |  Latin America
Mexican Market and Analytics Excel Despite a Challenging Year
This study analyzes the contact center systems market of the Latin America region in 2013. The forecast period is 20132019, with 2012 as the base year. Market drivers, restraints, and trends are presented within this work. Frost & Sullivans investigation also includes a competitive analysis and market share discussions of the main industry compan...
USD 7,500.00 save 25 %
11 Sep 2013  |  Asia Pacific
Sophisticated Threats, the Advent of Cloud Computing, and the Bring Your Own Device Trend Stimulated Security Spending
The overall Asia-Pacific network security market maintained its growth momentum in Q3 2012. Growing concerns surrounding the sophisticated threat landscape, especially with the advent of cloud computing and the bring your own device trend, helped to stimulate security spending. The greater integration between technology and business processes also ...
23 Aug 2013  |  Asia Pacific
Increased Severity and Number of Threats Against Networks, Applications, and Data Will Stimulate Spending on Network Security
The overall Asia-Pacific network security market recorded a healthy growth in 2012. The majority of markets in the region experienced positive growth in 2012, particularly in Indonesia, Japan, and the Philippines. In contrast, markets such as New Zealand and Vietnam experienced a sluggish performance in 2012. An increase in the severity and the num...
11 Apr 2013  |  Asia Pacific
Upswing in the Domestic Markets Propels Next Phase of Growth
The Asia-Pacific region continues to be in the forefront of growth markets for contact center services globally. This study is an assessment of the contact center market across 13 countries in six APAC sub-regions under Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It provides market sizing and forecasting in terms...
10 Apr 2013  |  Asia Pacific
Growing High-profile Attacks Drive the Market
The distributed denial of service (DDoS) protection market continued to gain growing awareness among enterprises and service providers in Asia-Pacific, as it recorded a healthy 25.2 percent growth rate in 2011 on a year-on-year (YoY) basis. As increasing publicized attacks on governments and high-profile organizations such as Google, eBay, and Amaz...
USD 10,170.00 save 25 %
21 Mar 2013  |  Global
Market Prediction for the Six Gulf States
This study provides an overview of the managed services market in the Gulf Coorporation Council (GCC) countries. It focuses on the various market segments such as infrastructure management, data centre hosting, network security, and DR & BCs. It looks at the main challenges, drivers and restraints faced in individual markets and the GCC market as a...
USD 11,250.00 save 25 %