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29 Nov 2005  |  Asia Pacific

Assessment of the Hong Kong Contact Center Market

The Asia Pacific region represents a set of developed, developing, and under-developed contact center markets. As the Asian markets develop, the demand for better customer service is expected to increase and drive the growth of contact centers in the region. The dynamics in the marketplace is also driven by the global phenomena of outsourcing and o...

USD 2,450.00

USD 1,837.50 save 25 %

07 Dec 2005  |  Asia Pacific

Assessment of the Japanese Contact Center Market

The Asia Pacific region represents a set of developed, developing, and under-developed contact center markets. As the Asian markets develop, the demand for better customer service is expected to increase and drive the growth of contact centers in the region. The dynamics in the marketplace is also driven by the global phenomena of outsourcing and o...

USD 2,450.00

USD 1,837.50 save 25 %

13 Dec 2005  |  Asia Pacific

Assessment of the Chinese Contact Center Market

The Asia Pacific region represents a set of developed, developing, and under-developed contact center markets. As the Asian markets develop, the demand for better customer service is expected to increase and drive the growth of contact centers in the region. The dynamics in the marketplace is also driven by the global phenomena of outsourcing and o...

USD 2,450.00

USD 1,837.50 save 25 %

The Asia Pacific region represents a set of developed, developing, and under-developed contact center markets. As the Asian markets develop, the demand for better customer service is expected to increase and drive the growth of contact centers in the region. The dynamics in the marketplace is also driven by the global phenomena of outsourcing and o...

USD 2,450.00

USD 1,837.50 save 25 %

The presentation includes results from end-user study of contact center managers with more than 20 seats in India. The study identifies operational priorities and technology adoption trends in these six contact center markets. Technology vendor leadership and outsourcing trends are also included in the study.

USD 2,450.00

USD 1,837.50 save 25 %

The presentation includes results from end-user study of contact center managers with more than 20 seats in Malaysia. The study identifies operational priorities and technology adoption trends in these six contact center markets. Technology vendor leadership and outsourcing trends are also included in the study.

USD 2,450.00

USD 1,837.50 save 25 %

The presentation includes results from end-user study of contact center managers with more than 20 seats in Philippines. The study identifies operational priorities and technology adoption trends in these six contact center markets. Technology vendor leadership and outsourcing trends are also included in the study.

USD 2,450.00

USD 1,837.50 save 25 %

The presentation includes results from end-user study of contact center managers with more than 20 seats in Singapore. The study identifies operational priorities and technology adoption trends in these six contact center markets. Technology vendor leadership and outsourcing trends are also included in the study.

USD 2,450.00

USD 1,837.50 save 25 %

The presentation includes results from end-user study of contact center managers with more than 20 seats in Thailand. The study identifies operational priorities and technology adoption trends in these six contact center markets. Technology vendor leadership and outsourcing trends are also included in the study.

USD 2,450.00

USD 1,837.50 save 25 %

20 Feb 2007  |  Asia Pacific

Australia Managed Security Services Markets 2005

This research service analyzes the managed security services (MSS) market through consultation with the major managed security service providers (MSSP) in the region. Three key service segments are included :- hosted security services, customer premises equipment (CPE)-based management/monitoring services, and assessment services. Although these se...

USD 2,450.00

USD 1,837.50 save 25 %

Showing 41-50 of 62