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03 May 2012  |  Asia Pacific

Asia Pacific Contact Center Applications Market

APAC Contact Center Applications Market Returns to Positive Growth in CY 2010 After Sharp Decline

This study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications, providing the market sizing and market share by application and by country. Trends are also provided based on technology adoption and...

USD 25,000.00

USD 18,750.00 save 25 %

30 Jul 2012  |  Asia Pacific

Asia-Pacific Contact Center Services Market - Opportunity Landscape for Channels

IP Migration and Technological Expertise Requirements Bolster Market Growth

This research deliverable discusses the contact center services market in the Asia Pacific region. Six regions are examined: Australia and New Zealand, Greater China, India, Japan, South Korea, and ASEAN. Market trends, sizing, and forecasts are included for each region. In addtion to pricing and future trends, market drivers and restraints are exa...

USD 25,000.00

USD 18,750.00 save 25 %

21 Nov 2012  |  Asia Pacific

Asia-Pacific Contact Center Applications Market, 2011

Achieved Double-digit Growth Despite Concerns of Overall Economic Slowdown

This study breaks down the contact center applications market across 13 countries in Asia-Pacific based on 8 application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications. It presents the market sizing and market share by application as well as by country. Trends are also identified based on techn...

USD 25,000.00

USD 18,750.00 save 25 %

The Asia Pacific market has a set of mature and growth markets where contact center applications are at different stages in their lifecycle. Mature contact center markets such as Australia, Japan, South Korea, Hong Kong and Singapore, saw great traction for IP based contact center solutions and other sophisticated applications such as Speech, Multi...

USD 25,000.00

USD 18,750.00 save 25 %

The Asia-Pacific hosted IP telephony and Unified Communications and Collaboration (UCC) services market entered into a fast-moving stage for the first time and various services available in the market increased across all countries in the region. Increasing awareness and demand for cloud services is also driving migration from a CapEx to OpEx model...

USD 25,000.00

USD 18,750.00 save 25 %

USD 22,500.00

USD 16,875.00 save 25 %

The research study covers the period from 2001-2011 and will analyze ten segments, which include the ACD (automatic call distributor), outbound systems, interactive voice response, e-mail management, call monitoring, workforce management, CTI-Enabling (computer telephony integration), speech technology ( ASR ) and real -time Web collaboration marke...

USD 22,500.00

USD 16,875.00 save 25 %

19 May 2006  |  Asia Pacific

Asia Pacific Network Security Market 2005

Continuing growth of networks and increasing security threats are driving the growth in demand for comprehensive network security solutions in Asia Pacific. Emerging technologies such as SSL VPN and IDS/IPS are gaining firmer foothold in the region while security technologies continue converging to provide end users with integrated solutions that o...

USD 22,500.00

USD 16,875.00 save 25 %

29 Jun 2007  |  Asia Pacific

Asia-Pacific Network Security Market 2006  

Continuing growth of networks and increasing security threats are driving the growth in demand for comprehensive network security solutions in Asia-Pacific. Emerging technologies such as SSL VPN and IDS/IPS are gaining firmer foothold in the region while security technologies continue converging to provide end users with integrated solutions that o...

USD 22,500.00

USD 16,875.00 save 25 %

11 Apr 2013  |  Asia Pacific

Assessment of the Asia-Pacific Contact Center Market, 2012

Upswing in the Domestic Markets Propels Next Phase of Growth

The Asia-Pacific region continues to be in the forefront of growth markets for contact center services globally. This study is an assessment of the contact center market across 13 countries in six APAC sub-regions under Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It provides market sizing and forecasting in terms...

USD 20,000.00

USD 15,000.00 save 25 %

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