Search results for '**' (3509 products)

Showing 1-10 of 3509

04 Sep 2020  |  Asia Pacific

Frost Radar™: Australia Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

Delivering effective and efficient customer experiences has become the foundation of customer-centric organizations’ growth strategies. In Australia and around the world, customers are demanding engaging experiences, personalization, and on-demand, predictive, and proactive services. A successful customer experience strategy requires a customer e...

USD 4,950.00
18 Sep 2020  |  Asia Pacific

Asia Pacific Smart City Opportunities

New growth imperatives emerge as smart cities across the region seek to ascend the maturity curve

The APAC Retail IoT market stands at US$ 1.72 billion in 2018 and is anticipated to grow at a compounded annual growth rate of 24.8% between 2018 to 2025 to reach US$ 10.00 billion by 2025. The study has sized the spending across key application areas comprising WiFi - based analytics, Video and other senor based analytics, Facial/behavioural analy...

USD 2,450.00

USD 2,205.00 save 10 %

02 Sep 2020  |  Global

Digital Trends in the Retail Industry, Global, 2019–2021

Gain a 360 Degree Perspective on Critical Success Factors

The top digital transformation drivers for retailers over the next two years will be to improve customer experience (CX) and their marketing capabilities. Retailers will also leverage digital technologies to manage their supply chains and improve their operational efficiency. Internet of Things (IoT), augmented reality (AR), and artificial intellig...

USD 1,500.00
17 Sep 2020  |  South Asia, Middle East & North Africa

Digital Transformation Initiatives Catalyzing the Saudi Arabian Telecom Market, 2020–2024

5G Powered Vertical Markets Like IoT And Emerging New Smart City Projects to Present New Growth Opportunities

This research service provides an analysis of the telecommunications market in the Kingdom of Saudi Arabia (KSA). The stakeholder scope includes mobile network operators (MNOs), fixed line operators and Internet Services Providers (ISPs). This study details the key telecom market indicators; telecom market developments in terms of technology, servi...

USD 4,950.00
14 Sep 2020  |  Asia Pacific

Frost Radar™: Asia-Pacific Hosted IP Telephony and UCaaS Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

The Asia-Pacific hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing dynamic growth caused by a surge in demand for cloud-based communications platforms. As industries gradually evolve in the digital economy, enterprises are embracing UCaaS to capitalize on the benefits of cloud-based servi...

USD 4,950.00

This Cyber Security Technology Opportunity Engine (TOE) provides a snapshot on emerging cyber security solutions powered by innovations based on artificial intelligence, deep learning, and embedded device security that help companies protect from threats, data breaches, phishing attacks, and defend against modern attacks residing within cloud, endp...

USD 950.00
07 Sep 2020  |  Europe

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

USD 4,950.00
01 Sep 2020  |  Global

Assessment of the Global Threat Intelligence Platforms Market, Forecast to 2022

The Market Convergence is Driven by the Evolving Customer Needs and the Growing Number of Use Cases that TIP Vendors Aim to Address

The growing media attention to cyberattacks and data breaches contributes to raising awareness of cybercrime along with the financial and reputational losses that it causes. Besides, the increasing complexity of cyberattacks highlights the necessity of adopting a proactive, threat intelligence-driven approach to cybersecurity. To secure a modern en...

USD 2,450.00
31 Aug 2020  |  North America

Contact Center Buyers Guide, North America, 2020

Business Agility, Flexibility, and Innovation Present Growth Opportunities in Changing Times

New analysis from Frost & Sullivan's Digital Transformation program presents some of the customer experience trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience. The study focuses on those growth insights that are the most relevant for 2020-2023 in North America, and highlights the tre...

USD 3,000.00
31 Aug 2020  |  Asia Pacific

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...

USD 4,950.00

Showing 1-10 of 3509