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This report will explain the issues and differences associated with customer level and business operations risk analysis. It will show how purpose-built analytics, applied to the customer acquisition processes, not only reduces the number of problem customers a CSP may inadvertently take on, but explains how real-world customer acquisition savings ...

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In this SPIE, Stratecast: · Presents another definition of social networks · Introduces a new term for many: social network analysis · Asserts that today’s mobile operators may, individually or collectively, be sitting on a source of Facebook-style social capital · Illustrates how new software-based solutions are helping operators mine the so...

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21 Jan 2011  |  North America

Secure File Sharing Made Simple

In this SPIE, we focus on representative products from: · AT&T – Backup and Go · Iomega (an EMC company) – Personal Cloud (launched January 2011 · YouSendIt file sharing services

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This report reviews current developments and predicts ecosystem scenarios in telecom advertising. It describes obstacles that all players must overcome to succeed. In keeping with the industry focus, it also emphasizes the mobile space, although it provides an overview of the internet, cable, and IPTV advertising markets for context.

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04 May 2010  |  North America

Online Gaming: A Reason for Broadband?

This week's SPIE report examines the online gaming industry from the standpoint of the consumer; in particular, the impact of gaming on subscriber bandwidth consumption. This discussion will be interesting to network operators who network connectivity to all levels of customers, and broadband technology solution suppliers.

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This report focuses on how SingTel-as a clear example of a CSP that now calls itself a multi-media company-offers its business customers and consumers 'solutions' for meeting everyday challenges by supplying its target market with integrated packages of network services, content, and application functionality for several industry verticals.

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In this SPIE, Stratecast looks at solution-specific and end-to-end mobile infrastructure vendor updates. Although the solutions and conversations held at CTIA covered a broad range of mobile infrastructure topics, the discussions addressed key mobile operator issues such as increasing bandwidth and providing individual mobile-operator solutions tha...

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Global infrastructure is deteriorating and governments and businesses are under increasing pressure to update and upgrade the physical systems that we rely on every day. This infrastructure refresh presents an opportunity to implement new technologies and applications that will save money, save energy, reduce risk, and improve the quality of life ...

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In this paper, we will examine the concept of a connected home, the ways in which it differs from the discrete consumption of individual service offerings, and how it will likely evolve as a consumer expectation. This paper will be of interest to carriers and operators as well as the vendors who supply them.

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This week, Stratecast looks at Mobile World Congress 2010 in contrast to the 2009 event, noting key developments in the industry's focus on the customer.

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