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11 Sep 2012  |  Asia Pacific

Social Media in Customer Care - Asia-Pacific View

Insights in Social Media as an Alternative Customer Service Channel from an Asia-Pacific Perspective

This research service examines the use of social media and social networking as channels for customer contact in the Asia-Pacific region. Key discussions are centered on insights into market trends as well as business challenges, drivers, and restraints. The service highlights contact centers and customer relationship management (CRM) vendors in th...

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18 Jul 2012  |  Asia Pacific

SEA and ANZ Programmable Logic Controllers Market

Integrated Approach to Remain a Key Area of Focus for Manufacturers

This study provides an undertanding of the programmable logic controllers market across Southeast Asia and Australia-New Zealand. It discusses the major happenings in the PLC market and the factors serving as drivers in these regions. It also covers the challenges faced by the companies, the latest trends in the market, and the industry development...

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29 Jun 2012  |  Asia Pacific

Strategic Analysis of Logistics Spend and Outsourcing Trends in India

Low Performance of Service Providers on Key Metrics is a Major Challenge for End Users

The research service provides detailed insights into the logistics spend and its breakup and logistics outsourcing practices in eight key industry sectors in India. Insights into criteria for service provider selection, contract periods, satisfaction with performance of current service provider, and major logistics challenges are also provided. It ...

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28 Jun 2012  |  Asia Pacific

7th Annual Voice of Customer Study on Indian Logistics Industry Benchmarking and Analysis of End-user Preferences

Logistics Service Providers (LSPs) Unable to Match End-user Expectations on Key Performance Metrics

The study provides benchmarking of Indian logistics service providers (LSPs) across eight key industry sectors on key performance criteria. It also provides a comprehensive analysis of the logistics outsourcing trends, logistics efficiency after using 3PL, and also the comparison of LSP performance on important selection criteria based on end-user ...

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14 Jun 2012  |  Asia Pacific

SEA and ANZ Smart Grid Market - Automation Opportunities

Australia and Singapore Offer Immense Opportunities in the Smart Grid Market

This study covers automation opportunities in the smartgrid market in SE Asia and Australia and New Zealand. It discusses the technologies that currently use automation and the new technologies in the smart grid market that will use automation. It also provides information on the drivers and restraints faced by governments in implementing these sys...

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12 Jun 2012  |  Asia Pacific

Asia-Pacific Contact Center Outsourcing - Domestic and Offshore Markets

Outlook for Domestic and Offshore Markets - Growth Opportunities for BPOs

This research study examines market trends, drivers, and restraints for the Asia-Pacific contact center outsourcing market. This study provides market size, revenue forecasts, and breakdown by country, industry vertical, and domestic versus offshore markets. Market shares for the leading outsourcers are also provided. The study profiles about 40 le...

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05 Jun 2012  |  Asia Pacific

Automation and Controls Market in Southeast Asia and Australia-New Zealand

Growing Economies Hold Much Promise for Automation Manufacturers

This study covers the major automation techniques (PLC, DCS, SCADA, HMI, and MES) used by companies and analyzes the effect of technology on the end user. It also discusses the end users and the emerging industries that are likely to benefit from automation. The study seeks to identify the drivers and restraints in each of the technology segments a...

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02 Nov 2011  |  Asia Pacific

Frost & Sullivan 2011 India CXOs' Choice Program: Brand Preferences for Mobile and Entertainment Devices

Top Picks Revealed in Seven Product and Service Categories

This study primarily examines brands owned or used by Indian CXOs' in seven entertainment and mobile device categories. These include laptop/notebook Computers, smartphones, standard feature mobile phones, television Sets, direct-to-home (DTH) television service providers, home music systems, and mobile phone service providers. It also examines top...

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11 Oct 2011  |  Asia Pacific

Study on Industrial Fieldbus Market in Southeast Asia

Fieldbus Market with Focus on Ethernet Technology

This study deals in the industrial control valves market in Southeast Asia. The study discusses the major end users and the other industries likely to adopt the technologies in future. Most major technologies in the fieldbus and ethernet markets are discussed with their revenues and forecasts have been made for seven years until 2017. Besides, the ...

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01 Jun 2011  |  Asia Pacific

Asia Pacific M2M Market Outlook

APAC M2M Outlook

Frost and Sullivan defines Machine to Machine(M2M) as any kind of wireless communication between geographically distributed wireless devices, through a centrally managed software platform. This research service has analysed the M2M value chain, business models, drivers and restrains, strategy parameters, M2M applications in developed and developing...

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Showing 31-40 of 102