This research service examines the use of social media and social networking as channels for customer contact in the Asia-Pacific region. Key discussions are centered on insights into market trends as well as business challenges, drivers, and restraints. The service highlights contact centers and customer relationship management (CRM) vendors in th...

This study provides an undertanding of the programmable logic controllers market across Southeast Asia and Australia-New Zealand. It discusses the major happenings in the PLC market and the factors serving as drivers in these regions. It also covers the challenges faced by the companies, the latest trends in the market, and the industry development...

The research service provides detailed insights into the logistics spend and its breakup and logistics outsourcing practices in eight key industry sectors in India. Insights into criteria for service provider selection, contract periods, satisfaction with performance of current service provider, and major logistics challenges are also provided. It ...

The study provides benchmarking of Indian logistics service providers (LSPs) across eight key industry sectors on key performance criteria. It also provides a comprehensive analysis of the logistics outsourcing trends, logistics efficiency after using 3PL, and also the comparison of LSP performance on important selection criteria based on end-user ...

This study covers automation opportunities in the smartgrid market in SE Asia and Australia and New Zealand. It discusses the technologies that currently use automation and the new technologies in the smart grid market that will use automation. It also provides information on the drivers and restraints faced by governments in implementing these sys...

This research study examines market trends, drivers, and restraints for the Asia-Pacific contact center outsourcing market. This study provides market size, revenue forecasts, and breakdown by country, industry vertical, and domestic versus offshore markets. Market shares for the leading outsourcers are also provided. The study profiles about 40 le...

This study covers the major automation techniques (PLC, DCS, SCADA, HMI, and MES) used by companies and analyzes the effect of technology on the end user. It also discusses the end users and the emerging industries that are likely to benefit from automation. The study seeks to identify the drivers and restraints in each of the technology segments a...

This study primarily examines brands owned or used by Indian CXOs' in seven entertainment and mobile device categories. These include laptop/notebook Computers, smartphones, standard feature mobile phones, television Sets, direct-to-home (DTH) television service providers, home music systems, and mobile phone service providers. It also examines top...

This study deals in the industrial control valves market in Southeast Asia. The study discusses the major end users and the other industries likely to adopt the technologies in future. Most major technologies in the fieldbus and ethernet markets are discussed with their revenues and forecasts have been made for seven years until 2017. Besides, the ...