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20 Dec 2019  |  North America
About $17.30 Billion of Vehicle Related Purchases and Personal Consumer Spending will be Allocated to Cars through Integrated Marketplace Applications by 2025
This study of marketplace operations inside cars is an introduction of a new business model that places merchants and their products such as fuel, quick service restaurants (QSR), parking, toll payment, ticketing and their services such as reserving, ordering, picking-up and paying from the vehicle head unit or aided by virtual assistants into the ...
14 Jun 2018  |  Europe
2017 European Fleet Managers Desirability and Willingness to Pay for Fleet Management Solutions—France, Germany, the UK, Italy, and Poland
Understand Consumers Perceptions, Switching Behaviour, and Willingness to Pay
The main objective of this study is to investigate typical attitude towards fleet telematics (fleet management system solutions), understand key features and service expectations, explore perceptions and willingness to pay for fleet telematics services, examine vendor satisfaction and brand perceptions, and to look into vendor consideration and sel...
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22 Feb 2013  |  Europe
Country Profiles of ICT in the European Public Sector
This tracker helps understand the directions a country is taking in terms of ICT markets, smart cities and community services. It profiles 6 key European markets in terms of three sets of indicators, which cover the countrys socio-economic profile; the evolution of ICT such as smartphones, tablets, cloud computing, superfast broadband and LTE; and...
21 Jan 2013  |  North America
SMBs Adopting Data Communications Services to Increase Productivity
This research service provides an analysis of the data communication services markets in Latin America, covering six main countries: Argentina, Brazil, Chile, Colombia, Mexico, and Venezuela. An analysis of the market size, drivers and restraints, market forecasts and competitive analysis can be found. The study examines the current structure of th...
10 Apr 2013  |  North America
Unlimited Voice, Mobile Applications, and M2M Lead to Market Growth
This research services covers the Latin American mobile enterprise services market and examines key drivers and restraints for growth, mobile communications, technology, demand, and investigates both the large enterprise and the small and medium enterprise (SME) segments. The Latin American market is also researched across several countries and inc...
29 Jan 2013  |  Latin America
The CRM development of Colombia and Peru
The Colombian and Peruvian contact center markets witnessed strong development in 2012. Despite growth slightly decelerating from 2011, positive investment atmosphere surrounding the Colombian and Peruvian market when looking to the future persists. The key driver for this increase is the expected organic growth of major companies within the in...
23 Sep 2013  |  Latin America
Mexican Market and Analytics Excel Despite a Challenging Year
This study analyzes the contact center systems market of the Latin America region in 2013. The forecast period is 20132019, with 2012 as the base year. Market drivers, restraints, and trends are presented within this work. Frost & Sullivans investigation also includes a competitive analysis and market share discussions of the main industry compan...
15 Jul 2015  |  North America
Latin America Becomes More Competitive for Nearshoring
The contact center outsourcing services Market in Latin America exhibited mild growth, mostly driven by good performances in Central America and the Caribbean, Peru, and Colombia. Both domestic and the offshoring businesses have driven this performance, although this segment experienced the highest growth rates. The United States consolidated as th...
25 Nov 2015  |  North America
Vendors Tune their Growth Strategies for the Mid-Market
The Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets exhibited a mild decrease in total revenues in 2014 due to the drop in average selling prices of Unified Communications software licenses, IP desktop phones, and video conferencing endpoints. This report will provide a detailed segmentation of the UC a...
28 Apr 2015  |  Europe
Selecting the Right Cloud Solution Provider to Improve the Customer Experience
The market for hosted and cloud contact centers has rapidly taken off, surpassing that of contact center systems revenue. Narrowing the list of vendors to investigate can be time-consuming. The purpose of this Buyers Guide is to provide enterprise organizations with a fundamental assessment of hosted/cloud contact center providers and their capabil...