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The study provides an indepth analysis of the Contactless smart card and Proximity market (both cards and readers) in Physical Access Control application in selected APAC countries. Countries included in this study are Malaysia, Singapore, Indonesia, In Philippines and Thailand. Views from key system integrators competing in this application in t...

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06 Nov 2006  |  Asia Pacific

Asia Pacific Hosted Contact Center Market CY2005

Hosted Contact Center is a network-based contact center service, where the service provider hosts the contact center infrastructure and leases out functionalities, applications, and features to end-users. This concept is relatively new in Asia Pacific and the market is in its infancy stage and is only beginning to see adoption of such services in s...

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29 May 2007  |  Asia Pacific

Asia Pacific IP Contact Center Markets

The demand for IP contact centers, is still in its early stages. TDM contact centers are still the preferred choice. In 2005, all countries covered in this study had a larger portion of TDM seats than the hybrid and pure IP seats. Contact centers in the APAC region, currently operate in three different modes, that is, those with Time-division Mult...

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The Asia Pacific contact center market witnesses strong growth, as most of the markets in the region are emerging and developing economies with increasing focus on customer service functions. In 2005, the Asia Pacific region had over 20,100 contact centers with 1,179,500 seats, and 1,601,200 agents. As the Asia Pacific region comprises both develop...

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26 Nov 2009  |  Asia Pacific

Asia Pacific Secure Content Management Market 2008

The APAC Secure Content Management (SCM) market grew by 16.5% in 2008 on a YoY basis, as uncertainties surrounding the global economic landscape dampened the growth momentum in the e-mail and web content filtering market segments. Nonetheless, the growing importance of both the e-mail and web medium in driving business operations nowadays meant tha...

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The APAC secure content management recorded a flat growth of 6.3 percent on a YoY basis, as the global economic slowdown took its toll on the fast growing APAC region. Nonetheless, the continual emergence of IT as an important business enabler in APAC enterprise setups, coupled with rising levels of security awareness, meant that many enterprises ...

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This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...

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30 Mar 2012  |  Europe

EMEA Managed Security Service Providers (MSSP) Market

A quantitative approach to the MSSP in EMEA

This study will provide in-depth quantitative analysis of the main regional European markets, namely the United Kingdom, Germany, France, Spain, Switzerland, Scandinavia, Benelux and Eastern Europe. The analysis also covers Africa and Middle East (MEA) to the extent of the information available due to the markets nascent stage.

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This research service analyzes the Web application firewall (WAF) as a security technology, either hardware or software that sits before the Web server and analyzes layer 7 traffic (a whole session, not packets) to protect applications from attacks aimed at exploiting vulnerabilities found in the applications. The Web Application Firewall (WAF) mar...

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23 Nov 2011  |  Asia Pacific

Analysis of Asia Pacific Secure Content Management Market CY2010

SCM (e-mail and web) is likely to play an important role in facilitating business processes.

The APAC Secure Content Management (SCM) market regained its growth momentum in 2010, following a relatively sluggish 2009, as the market recorded a double-digit growth on a YoY basis. With e-mail security being a relatively mature segment in APAC, most of the growth was driven by rising demand for Web security solutions in the face of enterprises ...

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