Display search results for ** instead (47 products)
06 Apr 2016  |  Europe
Future of Artificial Intelligence
Investigating the Hardware and Machine Learning Technologies that would Realize the AI Agents of the Future
With improvements in data acquisition and computing power, artificial intelligence (AI) is becoming more of a reality each day. Companies are constantly developing self-evolving machine learning approaches and hardware enhancements to support AI applications. This study explores new innovations in machine learning and computing that will enable the...
USD 15,000.00
USD 11,250.00 save 25 %
28 Nov 2014  |  Europe
Strategic Insight into Voice of European Consumers on Passenger Car Safety Systems
Desirability and Willingness to Pay for Active Safety and ADAS Features
The European consumer base for passenger cars has traditionally embraced the latest technologies for enhancing driving dynamics, connectivity, comfort, and convenience. Although safety was placed second to technology, future trends suggest that consumers are not only willing to pay for life-saving technologies but also show interest in evaluating a...
USD 20,000.00
USD 15,000.00 save 25 %
12 Sep 2014  |  Europe
2014 European Consumer Perceptions toward Infotainment and Telematics
Willingness to Pay for Infotainment and Telematics
The overall objective of this research service was to understand European customers desirability and willingness to pay for advanced telematics and infotainment features. Telematics and infotainment features have a limited influence in the overall vehicle purchase decision. The perceived safety of the vehicle ranks high in markets such as Russia, ...
USD 20,000.00
USD 15,000.00 save 25 %
26 Jun 2014  |  Europe
Enterprise Priorities in Europe
Multichannel Customer Contact
The overall research objective of this research service was to investigate the current use and future adaptation of multichannel customer contact in European contact centers. Overall, the use rates of mobile apps, social media, Web self-service, and chat are growing, while use rates of LiveAgent voice and email are declining. About 25% of contact c...
USD 12,500.00
USD 9,375.00 save 25 %
23 Jun 2014  |  Europe
Enterprise Priorities in Europe
Agent Performance Optimization
The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in European contact centers. Quality monitoring and workforce and performance management systems are the most widely deployed and used APO applications in Europe. Furthermore, large contact centers h...
USD 12,500.00
USD 9,375.00 save 25 %
23 Jun 2014  |  Europe
Enterprise Priorities in Europe
Cloud Contact Center Solutions
The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...
USD 12,500.00
USD 9,375.00 save 25 %
The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...
USD 12,500.00
USD 9,375.00 save 25 %
26 May 2014  |  Europe
2013 Europe Consumers’ Attitudes and Perceptions of Vehicle Safety
Desirability and Willingness to Pay for Safety Systems and ADAS Systems
Overall, safety is the second most influential general vehicle feature for next vehicle purchase, with reliability being the first. Majority of respondents have their families and themselves in mind when purchasing safety options. The French, however, are significantly more concerned with the safety of their children than their European counterpart...
USD 20,000.00
USD 15,000.00 save 25 %
23 Sep 2013  |  Europe
Car Sharing End-user Analysis in Selected European Cities
European Voice of the Customer Study
This research service examines consumer perceptions of car sharing based on a survey conducted in 2012 in France, Germany, and the United Kingdom. Only one out of four city residents in Europe is familiar with the car sharing concept. Once familiar, the interest rate in car sharing reaches 38%. Consumers are most attracted by the all-inclusive and ...
USD 12,500.00
USD 9,375.00 save 25 %
29 Jun 2012  |  Europe
Western European Mobile Communications Outlook 2011
From the world of voice to the world of data
This study is completely based on quantitative analysis of four mobile communications markets in Western Europe. The countries examined are France, Germany, Spain and the United Kingdom. The research uses a set of key performance indicators to describe these markets and their evolution. Their dynamics are a good proxy for the market of the entire W...
USD 15,000.00
USD 11,250.00 save 25 %
Thur, March 26, 2020
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