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12 Sep 2019  |  Asia Pacific

Australia SD-WAN Enterprise Survey, 2018

SD-WAN Adoption is Picking Up Pace, Driven by Technology and Manufacturing Enterprises

The connected era and cloud-based environment have created a need to redesign network operations. In addition, businesses find it operationally draining to utilize resources on ensuring a connected ecosystem rather than focusing on critical business issues. Software-defined Wide Area Network (SD-WAN) helps enterprises build an agile and automated e...

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28 Aug 2019  |  Asia Pacific

The Malaysian InsurTech Landscape, 2019

Insurtech Players Spur Growth in the Malaysian Insurance Industry

This study covers the reaction of traditional insurance companies, the Malaysian government and supporting organisations to the new-generation trend of InsurTech and explores InsurTech start-ups active in the Malaysian market. The Malaysian insurance industry has been showing good growth since its inception as Bank Negara Malaysia (BNM; the centra...

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21 Aug 2019  |  North America

Companies to Watch in Customer Contact, North America, 2019

Technology Providers of Note in an Expanding Customer Service Ecosystem

This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, in...

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07 Aug 2019  |  Asia Pacific

Asia-Pacific Network Security Market Q1 2019 Tracker

Integrated Security Appliance Remains the Strongest Growing Segment in Network Security Market

The Asia-Pacific network security market recorded a year-over-year (YoY) growth rate of 12.7% in Q1 2019. The quarter experienced a weaker YoY growth rate when compared to Q1 2018’s 15.0%. The significant rise in the number of data breaches among organizations, the rapid adoption of digital technologies across businesses, and the enforcement of c...

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05 Jul 2019  |  North America

North American Mobile Forms Market, 2019

New Strategies, Target Markets, and Growth Potential

This study examines the North American standalone mobile forms market. Leading providers are profiled. In addition, market trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Mobile digital forms remain a key entry point for companies that want to embark on the digita...

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28 Jun 2019  |  Asia Pacific

Global Live Video Streaming (LVS) Platform, 2019

The Next Generation of Communication, Interaction and Marketing

Internet users are now watching more diversified video content generated by professional or general users in real time. With growing penetration rate of Internet and mobile devices, users and streamers find it easy to record, watch, and share video content and interact with each other online. The Live Video Streaming (LVS) platform provides a cha...

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11 Jun 2019  |  North America

BPO Company Culture, 2019

THE Driver for Customer Experience Excellence

This Market Insight will explore how large Business Process Outsourcers (BPOs) have created company cultures that have become a driver for customer experience (CX) excellence across global markets. Much more than a company call for donating to a favorite charity, it’s about employee volunteerism, feeding children, caring for the environment, day...

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07 Jun 2019  |  Global

Smart Home Insurance—Role of Emerging Technologies, 2019

New Business Models and Enhanced Customer Engagement Critical for Insurers to Retain Relevance and Competitiveness

Consumers' interest in connected devices has been one of the significant drivers of innovation in the sector. Over the years, as the cost of sensors declined, the number of IoT-enabled devices has increased steadily and they have become more affordable and viable. However, consumers continue to be wary about data privacy and sharing. The applicati...

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06 May 2019  |  Asia Pacific

Asia-Pacific Internet of Things (IoT) Perspective, 2019

Top 8 IoT Trends in Asia-Pacific

Internet of Things (IoT) is no longer considered a hype-based concept. Instead, IoT deployment is finally making headway with both private and public sectors in various industries in the world, and in Asia-Pacific, in particular. The high level of interest in IoT is matched by the increasing readiness of companies and organisations in the region to...

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30 Apr 2019  |  North America

North American Enterprise BYOD Solutions Market, 2019

Customer Demands, Market Leaders and Growth Opportunities

This study examines the North American Enterprise BYOD solutions market. Key wireless carrier providers are profiled. Trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Relevant results from the 2018 Frost & Sullivan Mobile Business Solutions Survey of U.S. and Canadia...

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Showing 1-10 of 179